Hakuyosha Dry Cleaners

Clean clothes
Feb 9th, 2024

Appalling and Deceptive Pricing Practices at Hakuyosha Dry Cleaning Hakuyosha Dry Cleaning has ludicrous and seemingly deceptive pricing policies. At my recent visit to your establishment, I experienced firsthand the utter lack of transparency in the way you present your prices to unsuspecting customers. Frankly, it is nothing short of scandalous, a bamboozlement of epic proportions. When I approached your staff to inquire about the cost for dry cleaning a suit, I was quoted a fee of $30 for the top and bottom, which, to be honest, seemed reasonable and would fall within the standard competitive price range adhered to by other deserving dry cleaners in the locality. However, when I further inquired about my shirt, I was astoundingly slapped with an additional $10, and an extra $10 for the vest. That tallies up to $50, an extortionate price for the standard service of dry cleaning a whole suit, which in your establishment apparently includes a seemingly arbitrary separation of each piece. Applying simple math and logic, your pricing practices are neither intuitive nor customer-friendly; they're downright bizarre and exploitative. I am positively relieved that I didn't even think to ask about the cost to clean the suit pocket square, which, considering your unorthodox pricing methodology, might have easily inflated my bill by another $10. This smacks opportunistic pricing, exposing your customers to unwarrantedly high service costs without prior notice or explanation, and I find it unarguably reprehensible. Deception by omission continues to remain deception. The glaring lack of advertising or visible indication of your ridiculous price package is misleading and gives off an unpleasant impression of trickery and deceit. This level of uncertainty deters prospective customers and strains the relationships with the existing ones. To better serve your customers and to prevent such exasperating experiences in the future, I implore you to reconsider your haphazard and overly complicated pricing model. An immediate reform of such practices may save you from losing numerous customers. Get it together, Hakuyosha, we are asking for services, not participating in a heist.
Sep 20th, 2023

They are unconfident about cleaning garments and I'm not comfortable with leaving my items with people who don't know what they're doing.
Mar 6th, 2023

I am extremely disappointed to have to write this review, but I don't want what happened to me to happen to anyone else. I dropped off my beautiful cream skirt because of wrinkles, and it came back covered in black dots. I was calmly upset and asked what happened and the staff was rude to me and told me they would send it back. When it came back, it was better, but still covered in black dots. These are the photos you see posted. They said they would send it back again and tell their manager. When it came back after two times, the manager came out to speak to me but did not offer an apology or any compensation. I do understand mistakes happen that are out of your control, but I expected some form on an apology and I was disappointed that that never happened. I also would have appreciated some form of compensation for ruining my clothing but that never happened. I hope this information helps you in choosing where to drop off your dry cleaning for important items.
Nov 2nd, 2022

I've tried two different items here to have dry cleaned with a stain that was not oil or anything that would be too hard to get out and both times they were not able to remove them. The fabric was not a special fabric and any other dry cleaners that I visited in the past would have been able to get that spot out. Their prices are really high here and they never offer to try again to get the spot removal. I will no longer visit this dry cleaner and look around for another one
Nov 1st, 2022