Honolulu, HI Consumer Electronics

Service is always good and store staff are willing to explain things.

Took my iPad into them and Dane fixed it up real quick. Great people and service. Will definitely recommend them anytime anyone needs a repair. Mahalo

I dropped my phone and brought it to the Verizon Victra store downtown. They helped me file a damage claim and on receipt of a mailer envelope, I sent it to Asurion. It t ... more

Very helpful. Courtney provided service was patient and gave alot of tips! Will go back for a larger unit at some point!

Angle did really good job help find what I needed

Junk Motorola phone. Going to T-Mobile. Losing money on this will be a gain in the long run.

I went there to up grade my phone and plan and Daniel was extremely helpful. He even helped transferred my data from old to new phone.

Joe Daley was an exceptional representative for Verizon. He was informative and easy to understand. A enjoyable experience.

Jenssen A. was very patient to activate my Sim card ensuring my phone will operate with no glitches.

If you need a phone and want excellent customer service, please look for Bryson!

Even though t-mobile phone customer care sucks and t- mobile I had lots of help in this particular store thanks to Selina staying after closing hours highly recommend out ... more

This guy is amazing! Just needed a sim card for a couple of days so he set me up for the cheapest option and helped me out within 5 min. Legend!!

Brittany was really helpful and also willing to work with you as a customer. Highly recommend coming to this location for a new phone or accessories.

Rude associates. Go somewhere else. Had an issue with a payment and a short asian dude kept sighing because I wanted to see the breakdown of my bill.

Walked in without appointment walked out with fixed phone in 45 mins. Super cool people as well.

Customer service is a zero. Good if you like Mac or iPhone and like to stand in a store for an hour waiting.

Bryce was super busy but he immediately stopped and helped me as needed. Very much appreciated.

Good, clean, crowded. Better Walmart experience than others but still a Walmart experience.

So helpful, professional. My phone have some issues Sometime and They always help me fix it, Thankyou so much

I'm very disappointed with verizon over all. When you buy something, all good. When time for service, especially when 611 is not available, the wait is very long. Even th ... more

I got SCAMMED by T-Mobile. I was offered a promotion for a new phone. I noticed that the promotion was never applied and that I was paying full price. I called to get thi ... more

As a customer for more than five years I can't believe my experience today. The manager named "Lenie" was unbelievable with poor customer service! I'm just asking how wou ... more

Service was absolutely great! Ben resolved our problems, even the one I was hopeful but had heavy reservations about resolving. Dealt with 5 lines, one of which is in ... more

The worst experience with the management. I got a new connection which was set up incorrectly by the management. I need to go be there at least 10 times and each time spe ... more

I had an issue and with my cell phone not reading the SIM card and the AT&T technician Thomas helped me sort out my cell phone issue. Thomas was friendly and highly prof ... more

Ashley was patient and unwavering with support. Promote this gal professional in every sense of the word. 10 STARS.

Jacob was a great help. I needed to get my phone fixed and I was worried that my screen needed to replaced. He was calm and went into detail for every question that I had ... more

Very poor customer service and unhelpful

Purchased a Vision Pro (>$3500) and expected to be able to take the time to try different light seals to get the perfect fit. They wouldnt bring out more than 2 sizes and ... more

How do I contact this location? I was sold the wrong phone. The number brings you to a generic customer service line for Verizon. They cannot transfer the call to the loc ... more

Best Service!!! Had to get my iPhone 14 Pro Lens repaired. Owner fixed it less than 30 Minutes. Was very friendly and good price!

I traded in an apple 13 pro max for an apple 14 pro on 12-16-23 through ATT next up program while on vacation from Dallas, TX. 6 months later I get a bill for $600 for t ... more

Terrible customer service and communication. Be aware of physically damaged items. If you want to figure out why the new item is physically damaged and spend money and ti ... more

Beautiful store. Very clean. The store manager was very knowledgeable of the brand and the products for sale, and was extremely helpful.

Should have reviewed the reviews. Terrible... they do not know what they are doing, but they act like they do. They told me I needed to replace the fan, which would co ... more

Great looking cases and shipping was fast. Thank you!

He doesn't answer his phone and the address was an old Vietnamese lady's house. This guy's a scam

Very friendly staff. Had a water issue with the phone, and was able to tell us the prognosis within minutes. Would definitely recommend!

Happy with the good service I received from manager Irene. She was very helpful and patient in explaining options and then setting up my new phone and transferring my c ... more

My laptop cracked off the hinge. Brought my laptop in and the part number was looked up and ordered right away. When the part arrived, I was called and I dropped off my l ... more

Great experience. I was helped immediately. Employees are very patient and willing to explain until you understand.

No place like this in Honolulu. Not just because of the product inventory (everything you need for modern IT projects) but because the staff are genuinely kind and eager ... more

New service for me. Like cricket. Clean.

Another great music store, with a large selection and a very helpful staff. I left over 10 out of print Cds! I look forward to stopping by on my next visit to the islan ... more

Worker's are pleasant and helpful

Stopped by on vacation to see a very nice selection, super friendly staff and they threw in a free record from their own label!