CompuTant

Do yourself a favor, DO NOT do business with this company. They engage in unethical business practices. They over promise on software that is faulty and buggy, then place blame on NCR, the developers. Never mind they are licensed resellers. When you need basic support, they demand $1000 to resolve. The owner, Francis Tulu, runs a business based on shaking down merchants and small business owners when they need minor assistance. Steer clear. Update: I found a freelancer on Upwork that knows Counterpoint. They will work hourly at a fraction of the cost.
Sep 18th, 2023

Please stay clear of this company. tech support will never call you back unless you prepay $900 for "service hours". keep in mind after 12 months you lose the "service hours" and must pay another $900. any business owners can attest, troubleshooting doesn't just exist monday-friday 8-5 and that sometimes things may occur after hours or weekends. there are many cheaper and great technical support POS options out there, do your research and stay clear of doing business with these guys. but if you enjoy the stress and the run around, this company may be for you.
Aug 7th, 2022

I have been using aloha point of sale pos system for 4 years. All I can say is they all about money money and money... Everytime you got a tech problems... U have to prepaid for the service hours($900 for 6 or 8 hours) first before they fix your problems...Anyway... Long story short... Got burglarized 1 month ago at my restaurant... Called them nobody pick up the phone... So I left a voice mail about my cash register got stolen and the receipt was damaged... Asked them to call me back... Until now... Never got a single call from them. If I could give 0 star I would...
Apr 25th, 2022

No option for 0 star so had to click on 1. Like most other on here, service is just terrible. If you're not willing to PREPAID, might as well get a hammer and fix your POS. Do your research and don't fall for the 1 friend that gave them a 5 star review.
Apr 25th, 2022

Please stay clear of this company. tech support will never call you back unless you prepay $900 for "service hours". keep in mind after 12 months you lose the "service hours" and must pay another $900.  any business owners can attest, troubleshooting doesn't just exist monday-friday 8-5 and that sometimes things may occur after hours or weekends.  there are many cheaper and great technical support POS options out there, do your research and stay clear of doing business with these guys.but if you enjoy the stress and the run around, this company may be for you.
Apr 25th, 2022