Nordstrom Ebar Artisan Coffee

Im giving this place only 4 stars bc I did not get any food, so my experience here is solely based on coffee orders. The staff is attentive and friendly, they are prompt with the orders, and the location is perfect to just seat and enjoy coffee any time while in the area. I really enjoy their hot lavender chair w/whole milk. It is so smooth even if you add an espresso shot.
Mar 26th, 2024

The principle of every business is to provide a satisfactory service that allows customers to return and buy more of their products. Still, this establishment has failed to do so because of its poor customer service. The management, though they responded right away, did not teach their staff that profiling is morally wrong and that posing to be firm and loud doesn't necessarily translate as professional. I will not do business with them in the future, and I highly encourage everyone to try other cafes.
Feb 10th, 2024

They had a very small selection of food and I didn't see anything I liked so I just ordered an iced latte. Not terrible, but nothing special and slightly more expensive than other coffee shops. Unless I really wanted coffee while in the area, I probably won't be back.
Jan 18th, 2024

Purchase a smoothie. It was full of fruit and although it was cold, I was able to drink a lot! There are about 6 types. In addition, the sandwiches and food looked delicious.
Dec 7th, 2023

I really liked the service I received from the girl handling the register so that's what the 2 stars are for. I ordered a large banana mocha with no whipped cream and upon receiving my drink, I come to find that it was not filled to the top. From my previous experience, the drink was always filled to the top even if I did not add on whipped cream. I was confused as to why my drink, that costed $8.50, was not filled to the top. I would have questioned it but I did not want to feel like a burden to the barista so here I am writing a review. I was upset because I am not sure why I am paying $8.50 for a large drink that isn't even filling up the cup. I didn't even take a sip yet but it looks like I took like 2-3 sips. Personally, I think this was a waste of $9, I should have just ordered the medium if I knew my cup wasn't going to be filled all the way. I feel like I just paid for my drink to have extra space to move around in the cup so that it feels more comfortable before it gets drunk Not sure why I am being skimped out for an 1in. of my drink.
Mar 7th, 2024