The Pendergrass Law Firm, PC

The Pendergrass Personal Injury Law Firm executed the process after getting into a car accident. I highly recommend!
Oct 31st, 2023

RUN. Several of the reviews are from Pendergrass Employees and they aren't true. This firm is trash!!!! My interaction with this firm began with a case in 2021. The person had no insurance and the firm did no work due to this. In 2022, I was in a 2nd accident, both accidents were not at fault. This time, the person had insurance. Pendergrass has a subpar level of communication. They send you for treatment, they do not check in on treatment, and ultimately leave you alienated for the entirety of the case. They fully expect for patrons to know case law, how to know the difference between Chiropractors and Ortho offices, and they expect for you to essentially manage the entire care process on your own. I received doctors recommendations from the Chiropractor to have pain injections or surgery to fix my back. Pendergrass advised since it was not in the case notes, it is not considered a Dr. recommendation. How are clients to know the law of car accident? How are they to know what happens when Dr.'s do not write what they say in case notes? How are clients to be educated on where to get care and where not to for their best interest of care and compensation? How can a case be successful if the law firm does not communicate with the client or with the provider and the providers do not communicate with the attorney? I have several instances in an email where they said they would do something and didn't do it. The level of accountability here and quality assurance is in the toilet. Ultimately THEY WILL NOT GO TO TRIAL even when client's are being offered settlements that don't even pay all the medical bills. The Employees Aurora - Smart, tries her best, but has an overwhelming work load and she can't communicate with her clients often due to it. Addonay - Immature, you'll feel like you're talking to a child to get business done. Handles business ineffectively and does not call, text, or email when he says he will. Phil Pendergrass - I talked to him once in two years. Immediately makes you feel comfortable with placing your business with them because he owns the place and is confident in his abilities but backs out of trail and any conversations during your tenure as a client. Carol - Steps in as the competent communicator and senior paralegal (yes she wrote a review for the firm below as a customer...imagine that). She tries, but even after she tried to remedy my scenario, she too went weeks without communicating with me until I reach out and she acts as if she didn't agree to do things via phone or email. Hayden Melson - Chief Operating Officer LOL! Dodges phone calls, gives you Lawyer-like answers to direct questions, ensures he says as little as possible via phone and email. A word class example of jock toxicity with a mix of silver spoon syndrome. Hire absolutely anyone else.
Oct 26th, 2023

Fantastic experience! Professional, courteous, and thorough! 10/10 will recommend
Feb 28th, 2023

Nov 1st, 2022

From start to finish they always were professional. I've dealt with several law firms before. From now on, I'll be a client here. Thank you for making a hard to deal with process so easy.
Oct 30th, 2022