DRB Homes Grandview at Millers Mill

Nov 18th, 2022

An absolute horrible experience with DRB(Dan Ryan Builders/Homes) Luella Grove 2nd phase in Locust Grove. We were truly desperate to get this home. So we did. We closed on December 31, 2021. We have so many regrets. What should have been an exciting day for us, was not because we knew we were closing on a home that definitely was not ready for a closing. In July of 2021 once we put our contract on what we thought would be a beautiful new home we went by at least once a week to check on it. There was always beer bottles & cans all over the yard as well as inside the home. So we decided to mention it to the builder manager(Deangelo) over Luella Grove. He didnt seem to think is was a big deal. In fact over the next 5 months whenever we would bring things to his attention he was always very nonchalant, but assuring us that on closing day it would be perfect. It didnt even come close. Example 1. About 2 months before we closed we noticed our front window to our dining room was cracked with a hole in it. My husband told Deangelo & he said dont worry, if its not replaced before closing day, I will take a window out of another construction to make sure you all have a good window. Guess what?? He did not. We received a new window in January about 2-3 weeks after we were in our home. Example 2. Our island was not the correct one, we received a new one after closing. Example 3. There was caulk or paint on our roof. The shingles needed to be replaced, but instead were painted a different color, so tacky. So later they did replace those. Example 4. Fixtures, doorknobs & hardware were all mismatched(chrome here, bronze there) never corrected. We were told that we could not pick any colors, tiles or personalized items for our home. Hazel at the sales office assured my husband that it would look amazing. It does not. The ladies in the sales office hated to see my husband coming. He could see them rolling their eyes & throwing their hands up when they saw him at the door. Neva did try to help us out with our mail situation, as we didnt get mailbox/keys until about 3 weeks after closing. Example 5. Our ceilings were not smooth(still arent) & looked as if they were painted by a child. They actually may have been. One day we stopped by & there was a child painting the outside column. Why was this allowed?? Example 6. The home was missing 3 mirrors that were later put in. On the day before closing we were so disappointed as we and the builder managers assistant(Christian) put up nearly 50 pieces of tape for corrections. Christian seemed disappointed also and was very helpful unlike Deangelo who was known for just riding through & sitting in his black Jeep. This neighborhood is amazing as far as location & the yard space that we wanted. That is our reason we did not walk away from it. But unfortunately this home needs so much work. To make this review shorter, this home was built very poorly. Honestly majority of the work was done so sloppy inside & out. More than 20 of these photos were taken after we closed.
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Jan 20th, 2022