Oxford Cleaners

Mar 16th, 2023

Wow! I have been working on holding my peace and trying to place myself in the other persons shoe. Positive and without getting upset. But today was a real test and unfortunately I let someone else push my button. My cleaning order was missing a piece and had someone else's garment in its place. The cashier was very rude and even insistent that I had all the piece I brought in and that's all I was getting. The missing piece was specifically listed on my receipt so I pointed out that this is what's missing to which she replied "you brought in 7 pieces, I tagged 7 pieces and there's 7 pieces there." This went back and forward for about 5 minutes to which I finally stated that I'm wasn't leaving until I got my missing piece. Then she finally preceded to go piece by piece until she realized the numbered tags didn't match and located my missing piece.I waited for an apology or some remorse but none given. I inquired if she was going to apologize to which she stated you got your order. The owner arrived and also did not seem the least bit apologetic and even stated we don't need your business. Guess what, they don't have it any more.
Jul 6th, 2022

Jun 26th, 2022

The best cleaners in Snellville. Great owners
Oct 26th, 2021

Quality work, fair prices. Keeps clothes new !!!
Sep 24th, 2021