U-Haul Moving & Storage of Savannah Ogeechee

Great customer service- friendly- professional and thoughtful.
Apr 8th, 2024

I had the most frustrating experience with U-Haul and will definitely not be using again. I made a reservation for a 20 foot box truck and when I went to the location to pick up the truck the workers told me they had no trucks available. While in the store I heard many of customers also be told their reservations were not being held up on U-Hauls end. I made reservations a week in advance and somehow was not able to leave with a truck. To make things worse the employees told me there was nothing they could do but give me a phone number to their traffic line which I sat on hold with for 35 minutes before being told they had nothing available within a 40-50 mile radius. Not having a box truck and waiting around the U-Haul store for two hours was a huge inconvenience in our moving process. I would not recommend U-Haul to any friends or family, I am more likely going to tell people how frustrating and confusing my experience was with the company while trying to move my mothers belongs after her passing.
Apr 2nd, 2024

This place and the one located at 3488 Ogeechee stay away! Grey is a total disaster and needs to be fired since he wasted 45 of my time and tried to allow a semi truck that came after me go before me.
Mar 23rd, 2024

Raven did an amazing job helping me get a vehicle for my out of state move. THANK YOU RAVEN!!!
Mar 16th, 2024

Excellent customer service at this U-Haul location. The Manger (Franklin) went above and beyond to help us. Thank you
Feb 17th, 2024