Home Services at The Home Depot

I am writing this review for my parents, who I feel were taken advantage of by a sales representative working for Home Depot. First of all, the he comes to my parent's house with two windows for them to choose from for their estimate. My parent's continue to ask him about the cost of the windows. He states that he will get to it, but never does. A few days later he sends a woman to the house to measure the windows. My mother again asks  the price of the windows, and the woman replies that it will be emailed to her. They were pressured into signing a contract for windows that were too expensive. Their home is valued under 100k, and you want them to spend nearly $9,000 for windows. That's utterly ridiculous !  Home Depot should be ashamed of themselves! How could you contract with someone that would take advantage of a retired couple on a fixed income?
Sep 12th, 2021

Service and friendliness of associates.
Oct 10th, 2015

I am going to install laminent flooring in one room of my house and have never done it before. I spoke with Scott in the floor department. He walked me through the entire process step by step. Recommending tools and giving me the benefits to each when there were multiple options for what to use. He answered all my questions. He even went so far as to print out the prices of all the material I needed. Having no experience I feel very confident after the instructions I got from Scott
Apr 13th, 2015