Coast 2 Coast Moving Inc

Ghislain K. _{on Yelp}

Dec 12th, 2021

Job Number M1993758 November 2021. The worst company to work with. Poor and close to Zero customer service. - The movers destroyed our table and I took time to send the proper complaint with pictures , job number and all details. since the 30th Of November. I keep calling their number and the guy said he will page the dispatcher. No response or call. This type of service is like  proxy. My stuff went from one hand to another one. The truck that picked my stuff was different from the one that delivers my stuff. Different drivers and movers. This is the worst and absolutely worst. -  I know that piece of furniture is lost and I might not get my money back but I will post all over the internet that this company is a scam.

Leia K. _{on Yelp}

Dec 18th, 2014

This company uses subcontractors to actually perform the moves which means they usually select the person or company that will do it for lowest cost.Both on the pick-up and the delivery, I felt that the movers where unprofessional and were even rude.The pick-up contractors were mad about the rain.  They wrapped my furniture well, but they were very rough with the boxes and many things were damaged or completely broken.Upon delivery, there was only ONE person unloading.  The truck had not be loaded in order of delivery and he had to unload someone else's furniture and boxes before he could unload mine.  It took forever!  He cursed a lot and refused to reassemble my furniture even though he was "required" to by the terms of the contract. He dropped one of my boxes and some tacks fell out.  He didn't pick any of them up and later ran over it with his dolly, which caused his dolly to go flat.  That's when the cursing really went out of control.  Terrible experience.

lauren r. _{on Yelp}

Jul 28th, 2011

This was my first and last time I will use a moving company (especially Coast 2 Coast).  The sales representative was very kind and friendly.  I even elected to pay a slightly higher price to support a local company and do business with an honest company.  The men who picked up my stuff were very kind and seemed to handle my things with care.  However delivery did not go as expected:- It took over 12 days to get my things. (the sales rep said on avg it took 5, contract said 10)  - They did not return phone calls in a timely manner.  (up to 3 days later with daily calls)- Moving was outsourced to a Chicago based company (very nice people but I was trying to support a local company)- My full length mirror and floor lamp are ruined!  The only things that were broken were the items packed by Coast-2-Coast.  You have to go through an outside insurer to get 20 cents per pound - not even worth the hassle.  My time is worth more than that.All to say - I will not use this company ever again.  I wish I had known all of this information before I booked with them.