Truist

I have never felt so insulted in my entire life. Tried to close my account since I wasn't using it and they basically made me feel like a thief and wouldn't tell me why I couldn't get my money out of my account with the proper documentation with me. They were very rude and demeaning. I will not step foot in another truist and my lawyer has been contacted. I have the names and numbers that was given to me by other customers for witnesses. This branch is the worst because of the people who work there.
Dec 13th, 2022

If I could put zero stars I would. I went in the bank yesterday and I was greeted and told that I would be next to see the lady. Another guy comes in and goes straight to the office of the woman I was supposed to see and they proceed to do business. Ok no biggie .. another gentleman comes in and sits right across from me. The woman I am supposed to see goes into another office and calls this guy in there and they go straight into doing business again. This time I get up and leave. I dont know if this was the case but both of those guys were white and Im black.. was it racist?? I dont know but I do know I will never go back there and will never do business with truist again..
Apr 30th, 2022

I visited to retrieve money off a bb&t issued card and they said they could not help me. My money is on it. I have state issued ID and anything else they would possibly require
Jan 17th, 2020

Dec 8th, 2019

Awesome Service!
Oct 22nd, 2019