Walmart Supercenter

Horrible customer service from majority of the employees including management especially Kim
Apr 8th, 2024

Outdoor part of garden center seems to stay closed during most times of day, with no hours of operation posted. Both outside gate and interior doors are locked. Very disappointing at the beginning of spring when everyone is starting their gardens. Will be stocking my garden from elsewhere this season.
Apr 7th, 2024

Curbside pickup is awesome. The delivery guys and girls are always courteous and polite
Apr 7th, 2024

Apr 3rd, 2024

Title: Frustrating Return Experience at Walmart Store #1076 Review: Yesterday evening, I had an extremely disappointing experience at Walmart Store #1076 on Gray Hwy in Macon, GA. Attempting to return an iPhone 13, I kept the device in its taped-shut box to prevent any damage. However, upon arriving at customer service, I was redirected to the electronics department for an inspection. There, the staff recklessly ripped open the box, damaging the barcode in the process. Despite the electronics department confirming the phone's condition and approving it for return, the situation escalated negatively when I returned to customer service. The manager on duty was exceptionally rude, refusing to process the return due to the damaged barcode, which her own staff caused. She ignored the matching receipt and the electronics department's approval, stating she couldn't scan the damaged barcode and adamantly refused to manually enter the information. Her approach was not only heartless but also unprofessional, as she accused me of lying about the box's condition. She showed no willingness to verify the facts, even when I suggested checking the surveillance footage. This ordeal left me without a $700 refund, crucial for covering the cost of a newer phone I had already bought. The lack of empathy, customer care, and professionalism displayed by the manager at this Walmart was profoundly disheartening and frustrating.
Apr 1st, 2024