Fifth Third Bank & ATM

My husband and I have been banking with Fifth Third Bank for at least 5 years now. Typically my husband is the one to do the banking. I have gone only a couple of times with him through the drive through until today. I went by myself. I was so shocked that Acquanetta recognized me after only seeing me 2 or 3 times prior. Acquanetta is very attentive and one of the sweetest people I've met in a VERY long time!!
Mar 19th, 2024

I came in from out of state had trouble with my checking account Blake help me out in 30min thankyou
Feb 4th, 2023

I'm not sure why this branch has negative reviews. I have banked here for several years, and the manager, Ms. Tiffany Winfred, has always been available, helpful, and knowledgeable. This bank is farther compared to other banks, but I keep banking here based on my absolutely positive experience.
May 15th, 2022

Donna and Blake are just amazing! Ive had the best experience with this bank out of any bank Ive ever been with.
Dec 23rd, 2021

Stay away from here! Wanted to throw some business to a local bank since I have a few BOA accounts. Needed to set up a rep agent account for my sister. Nick, a nice guy was helping me. He ran into a problem and in comes old broad blue dress bad attitude. First response from her, not hello sir and how can I help you today but "Sir, take off your sunglasses". I'm casual in shorts and t-shirt but thinking about dropping about $200,000 with them since they had a program I had interest in. Old broad blue dress bad attitude was very nasty, challenging the credentials BOA told me I needed to establish a rep agent account. Insulted me by asking where did I get these credentials? I wanted to tell her I print them from my garage, but then she would probably confirm I am the criminal she thought I was! Although the documents clearly stated Social Social Adm. Old broad blue dress bad attitude pissed me off so badly with her nasty attitude and lack of knowledge that I picked up my documents and went to BOA. They gave me exactly what I wanted without the harassment! Word to Fifth Third Bank. Treat all customers with respect although they may not come wearing suits and may be of color! You never know what assets they may be controlling. She was dealing with a potential prospect that had 4 BOA accounts and 1 Wells Fargo account that totaled right at $500,000.I know it is not much but I don't think Fifth Third Bank is in a position to ignore that kind of money. I hope their management sees this comlaint. Oh, Btw. Don't even get me started about the reception I got from the Teller. She was my first contact as I approached her teller's cage to request a banker to open an account. While waiting I asked to use the restroom. Her response was " we don't have a public restroom". Well, I didn't think I was some vagrant wandering in from the streets! I let that go because she was just parroting what she had been told.
Aug 15th, 2023