Chase Bank

I tried to withdraw ~12k to purchase a car at an auction. The bank would not give me that much cash despite it not even being half of what was in my account at the time. They sent me to Johns Creek to get the cash at another Chase location while they cashed $4k checks for other people at the counter while I waited for the manager to "make phone calls". Not sure who she was trying to contact but I ended up going to several branches, withdrew everything and closed my account. Never had this problem with Sun Trust, I could run my business and get cash out and deposit it without anyone batting an eyelash. At Chase if you want more than I guess $1200 then they need to make phone calls and have you wait for an hour.
Mar 30th, 2024

Feb 2nd, 2024

The slowest ATM machines on the planet! This location still has the old system that takes forever to perform a transaction. Forget about the drive-through ATMs. A brand of such a powerful and rich bank and yet can not afford to upgrade the ATM machines!
Jan 8th, 2024

Ryan and Megan were great. They were friendly and fast, and they did business with us with a sense of urgency.
Dec 10th, 2023

This branch does not answer phone calls ever. The only way to get any help at all is to go into a branch or call the 800 number. Been banking at this branch since it was opened & will be switching to a more local branch that will assist their customers.
Dec 10th, 2023