The Berkeley

I have been with Berkeley for two years now and I can honestly say this apartment complex has changed for the worse since the first day moving in. The rent has gone up, yet the service has gone down. One thing I loved about the community is that it was gated which made me and my family a bit safe, but that has changed due to the gate always being damaged. There is not a time when I am trying to enter that there is someone following close behind me to enter; or someone has their car parked in front of the gate demanding for someone to use their key card to give them access. I pay money for the amenities and at one point the gym and laundry mat were unavailable to use for several months. Every time I asked about what was happening and when it will reopen, I got the run around and no one could give me a straight answer. Another reason Is the pool, gym and laundry mat has become a hangout spot for the kids you cannot comfortably work out late at night or wash clothes because of the distractions. On several occasions while washing clothes at night there where men banging on the door to be let in, they did not have any clothes that were left in the machines, nor did they have clothes in their hands that needed to be washed. So, it made me feel unsafe. Every day coming home I must push Walmart carts out of my way because there being left in the hallways, which are never clean. Lastly you have neighbors who have no consideration of other people who are very loud and disruptive all hours of the night. It is a Hugh roach infestation which is disgusting they are everywhere, and I should not have to deal with that.
Mar 26th, 2024

I recently secured an apartment at The Berkeley, and I couldn't be happier with my experience. Ms. Sharese played a pivotal role, guiding me through the process with her expertise and unwavering support. Despite my initial concerns about qualification, she ensured I could call this place home. The apartment itself exceeds my expectations, and any issues are promptly addressed by the maintenance team. Moreover, the entire office staff, including the manager, assistant manager, and accounting manager, have been incredibly receptive and helpful. I feel secure and well taken care of knowing that such dedicated individuals manage this community. In short, my gratitude extends to Ms. Sharese and the entire team for making my transition smooth and ensuring a comfortable living environment.
Mar 11th, 2024

(should be a zero star review) luxury apartment is false there is not one luxurious thing about it. The cameras & gate are broken and take a 3 week lead time to fix so imagine who can just come in esp. during Christmas season. gate box is smashed every other week. No physical/active on site security. on site "police" never respond, not effective at all. loud festival music, Walmart buggies everywhere and right outside complex from the **legals they rent to, the tennis court is NOW a music park, *leg*als taking over pool and are gross bc they get in fully clothed. kids run through street unattended, modela/corona beer everywhere (GLASS HAZARD), little kids walking aggressive breeds and risking an attack, using parking lots/garages as a mechanic shop. rent should be very low to match crumbling property value or make the necessary add ons (physical security & working cameras throughout the entire apartment, and NEEDS SECURITY CHECK or ICE TO INVESTIGATE the increased # of i^*egals moving in).
Mar 7th, 2024

Impolite and unprofessional leasing center person.
Jan 7th, 2024

I have been living here for going on two months. Sharese Davidson, the leasing manager for the complex is a woman of her word. I was very disappointed with some of the complexes near by and was not feeling like this was going to be a good experience. The minute I walked into the leasing office I was met with such a warm greeting. Ms. Davidson was with another resident but she took the time to come out and let me know that she would be with me momentarily. She made me feel at home by showing me to hot drinks and snacks. She took the time to walk me through the entire process and let me know all the options available to me at the time. She is a woman of her word, I was very skeptical initially because of my previous experiences with other complex managers. She has made a true believe of me and she follows up to make sure you have what you need. The complex is very peaceful and it has been to be a part of The Berkeley community. Ms. Davidson easily ranks 5 stars the complex I give 4.5 only because parking isn't always easy to find especially later in the evening also a few tenants liter the property from time to time but maintenance usually come along and take care of those issues. Other than that this has been a wonderful two months.
Jan 4th, 2024