Kroger Pharmacy

Mattie _{on Google}

Nov 20th, 2023

I am officially through with Krogers pharmacies and their lack of diligence, understanding, and respect. I have to take birth control for medical issues with the cause being my uterus. Birth control is an invasive treatment because if you do not take the pill daily at an appropriate time, there is a likelihood of having a breakthrough which could either last seven days to MONTHS. Because of this pharmacys absence of proper management and work ethic, my birth control has been late and/or delayed countless times which then causes breakthroughs that are considerably agonizing and a grievance to my general health. Kroger pharmacies advertise holding the value of health, however, this is far from reality, as Ive had to endure all these problems due to their unwillingness. This is exactly why most say the healthcare system in States are problematic and atrocious. Where there should be hospitality and upkeep, there is none. Ive had to speak with insensitive and impolite associates, Ive had the line cut in my face, and Ive had to contact this pharmacy repeatedly to ask questions in regard to my medication status only to be met with unexplained delays that have nothing to do with shortage but have everything to do with how they absolutely do NOT care. Thank you Kroger pharmacy on Chapel Hill Rd once again for giving me yet another opportunity to deal with my unbearable cramps, immobilizing back pain, abnormal heavy bleeding, and unending nausea or vomiting or both for yet another week or, possibly, months.

Tash G. _{on Google}

Mar 15th, 2023

I usually go to a different pharmacy but decided to try this one because it was close by, that was my first mistake. I went by at 7:00pm to drop off my prescription, with no expectation for them to fill my prescription at all seeing that they close at 8pm. Before I could even open my mouth to say what I was there for I was greeted by this old lady with a jagged blonde wig saying we aint gone fill no prescription tonight not one hello how are you in sight! But I ignored that and said, yes mam I understand, I just wanted to drop it off. Someone came and took my phone number and said I would be called when it was ready. No one asked for my insurance info or anything. So Its now 11:00 and I havent even received a call, so I reach out. And the rudeness continues, I give my information and she states Im not even in the system, I inform her that I dropped it off last night. And she comes back and says well who do you have insurance with I respond, and she responds in a nasty tone well do you have the information because I dont have anything I kindly let her know that no one asked me for my insurance information and she cuts me off and says, okay, what is it not asking for specific Info because I dont have a clue what I for she needs. I kindly say I want to take my prescription elsewhere at this point. I refuse to patronize anywhere that people are rude and nasty. And unprovoked at that. Based on their previous reviews. They need a whole new team!

leonidas hernandez _{on Google}

Dec 19th, 2022

I've been in this town for 4 years and they didn't want to give me the flu vaccine, why don't I have the vaccine record?