Howard Brothers Hardware

Jeremy Stewart _{on Google}

Nov 6th, 2023

Great service. Friendly staff.

Lily _{on Google}

Aug 15th, 2023

The man named Jeff at the counter was extremely rude and off putting, definitely dont recommend shopping at this store.

david s _{on Google}

Jul 19th, 2023

I have been shopping with Howard Brothers for probably 40 some years. Great place great people. I have seldom not found what I was looking for there. The Howard family and all their workers are a great team.

Leslie Samayoa _{on Google}

Nov 30th, 2023

I never leave a review but I'm not feeling good and I believe others should know about this store/"manager".
I'm not sure if it's the pregnancy that is making me feel so sensitive or that in fact the "manager" Jeff was very rude. I wanted to return and equipment because after buying multiple ones it's always the same THING they stop working after a day or two so we started buying a new brand but he said he cannot accept broken equipment but he said that he could fix it which would take 2-3 weeks and I could sell it somewhere else if I needed the money, I asked to speak with someone else to get another option or response because I didn't want the equipment anymore and he said well I'm the manager and what I'm telling you is the only option you got.
I was asking for credit from the store to buy oil because we're not buying any equipment from this store anymore.
I DO NOT RECOMMEND THIS STORE. Bad service.
The service is very bad, I wanted to return a blower after 5 days of purchasing it, in fact it is the fifth one that has been damaged that I have bought from them but Mr. Jeff Mitchell "manager" has no compassion, he was very abrupt saying that I could not take things broken or damaged that if I wanted he would repair it but it would take 3 weeks and that he would sell it somewhere else but he was not going to give me credit or take it back I asked to speak to someone else to obtain what I was looking for which was to get credit from the store because of the equipment he was returning but he came out with the fact that he was the manager and the only option I had was the one he was giving me.

Mario Morales _{on Google}

Nov 17th, 2023

First of all keep in mind any services to your equipment take 2-6 weeks all year around so if you need your equipment on the field probably you will be better off buying somewhere else with that being said.
Bought a blower recently and barely used and it stopped working so i took it back and was advised repairs would take about 2 weeks i followed up on week 3 and i was advised repairs were not completed because they were waiting on a spark plug, thinking that was outrageous i brought it to them with in 15 minutes then i was advised it would be ready that same day or next day the latest. I called 3 days after and they said they found out the problem was something else ( which clearly showed me they had not bothered to diagnose the machine properly). Tomorrow is week 5 and I received a text that the blower is ready ITS BEEN OVER A MONTH.
We are currently expanding and best believe we are taking our business somewhere.
Very disappointed Jeff.