Bank OZK

Ms Amira Brooks was the best customer service helper I've ever experienced at any bank I have banked with she needs 2 be a regional manager
Apr 10th, 2024

I opened my checking account January 26,2024. I went to the one on Cleveland AVE in East Point, GA. The lady she was very nice. Clean office. It was quick & you get your card on the spot. I'm happy I found me a new bank.
Feb 6th, 2024

This is a review just for this branch. They are completely incompetent and slow. Go to any other branch if you bank with OZK
Jan 13th, 2024

Worst experience ever . I came into this location to open a bank account and get a cashiers check. The teller Roslynn that assisted me was extremely rude and prying. She insisted on telling me whether I should or should not open an account. She was asking me questions that had nothing to do with a bank account. Before my transaction was complete she took a lunch break in the middle of helping me and the 2nd teller was there to assist me with the cashiers check. Unfortunately the 2nd teller did not know how to process it and it took LITERALLY OVER AN HOUR PLUS. The main concern I have is the 2nd teller kept asking the bank owner for assistance and the bank owner did not know how to help her at all. She kept telling the teller she never did it before and to call someone. I literally had to leave the location and come back in the middle of them processing it!! I do not recommend this location at all!! Very rude and unprofessional!!
Jul 17th, 2022

Dec 31st, 2021