Rivertown Toyota
-
1661a Whittlesey Rd
Columbus, Georgia 31904 - 706-322-8891
Hours
Chamber Rating
-
April Adams
Had appt at 2. Waited 2 1/2 hours for a quick check up
Apr 9th, 2024 -
Andrea Gillis
Everyone was super nice! But it took 1 hr 58 mins to do a tire rotation and check fluids. A bit ridiculous.
Apr 9th, 2024 -
Kimberly Nunley
Apr 6th, 2024 -
Paige Downing
Preston was a great service advisor! I highly recommend Mr. Preston; is always so kind and nice.
Apr 5th, 2024 -
Kevin Molina
Where do I begin. Made two separate appointments both for a noise coming underneath my vehicle. Both times they couldnt find it and shockingly the second time they had the audacity to put on the notes the noise was coming from inside the vehicle a personal item of mine (shown in pic) as if I cant tell the difference & differentiate between the sound coming inside or out. Made a third appointment and was told they wouldnt charge me for this time (so well see) to get it inspected. They found the noise finally, my vehicle had stayed overnight and mind you my vehicle has been there since 1000 the day before. The next day at 1300 I call in regard to my vehicle only for them to ASK ME THEN AND THERE where the wheel locks are. It is now 1750 and I havent receive a single update, message, email. I was connected to the service department asking for my vehicle and was connected to a service representative who lacks customer service might I add, regardless he places me on hold and eventually 10 min pass & im sent to a voicemail, now they are ignoring my calls and my vehicle is unknown at this time making me miss work for a second day now. (Call history on pics) Dont bother leaving a voicemail or making a customer satisfaction survey after your service here because within 2 weeks I heard no response back. You will also not hear able to get ahold of ANY MANAGER there, have been trying to get ahold of anyone now for the past 45 min and nothing. (Email sent pic and never got a response back) I will also add on google maps it says they close at 2000. Lies, they close at 1800. EDITED (APRIL 8) My car was not charged for the inspection fee but was charged to clean & adjust the brakes where they said the noise was coming from. Turns out they fixed nothing, I was charged & the noise now is more persistent than ever. The brakes have NOTHING to do with the noise because Ive been at it now testing this ridiculous theory. (Added Picture of NEW After Inspection Report)
Apr 7th, 2024
About
Rivertown Toyota
Rivertown Toyota is your preferred Toyota Dealership in Columbus, GA. We are an authorized Toyota Sales and Service Center near LaGrange, GA. We offer New Toyota Car, Truck, and SUV sales, Used car sales, Toyota service and parts, as well as Toyota Financing and Lease options near Auburn-Opelika, AL. Visit us today to see how we can assist you with your next Toyota purchase, lease, or test drive on models like the Camry, RAV4 and Highlander!
Products
- 4Runner SUV
- Avalon Sedan (Hybrid)
- Camry Sedan (Hybrid)
- Corolla
- FJ Cruiser
- Highlander SUV (Hybrid)
- Land Cruiser SUV
- Prius (Hatchback
- c
- Plug-In
- v)
- RAV4 SUV (EV)
- Sequoia SUV
- Sienna Van
- Tundra Truck
- Tacoma Truck
- Venza Crossover
- Yaris Liftback
- Matrix Hatchback
Services
- Air Filter Replacement
- Battery Service
- Brake Diagnosis
- Brake Inspection
- Brake Replacement
- Cabin Filter Replacement
- Car Wash
- Check Engine Light Diagnosis
- Detailing
- Electrical System Diagnosis
- Engine Diagnosis
- Fluid Top-Off
- Flush Coolant
- Flush Transmission
- Fuel Filter Replacement
- Fuel Injector Service
- Heating
- Cooling Diagnosis
- Multi-Point Inspection
- New Battery
- New Brake Pads/Shoes (Front)
- New Brake Pads/Shoes (Rear)
- New Tires
- Oil
- Filter Change
- Filter Change (Premium)
- Power Steering Service
- Replace Brake Fluid
- Spark Plug Replacement
- Suspension Diagnosis
- Timing Belt Replacement
- Tire Rotation
- Wheel Alignment (4WD)
- Wheel Alignment (AWD)
- Wheel Alignment (FWD)
- Wheel Alignment (RWD)
- Wheel Balance
- Wiper Blade Replacement
Brands
- Toyota
- Scion
Specialities
- Lifetime Warranty
- WiFi lounge
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DINERSCLUB
- DISCOVER
- FINANCING
- INVOICE
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Rivertown Toyota?
A The phone number for Rivertown Toyota is: 706-322-8891.
Q Where is Rivertown Toyota located?
A Rivertown Toyota is located at 1661a Whittlesey Rd, Columbus, Georgia 31904
Q What is the internet address for Rivertown Toyota?
A The website (URL) for Rivertown Toyota is: https://www.rivertowntoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=Homepage
Q How big is Rivertown Toyota?
A Rivertown Toyota employs approximately 20+ people.
Q What days are Rivertown Toyota open?
A Rivertown Toyota is open:
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Q How is Rivertown Toyota rated?
A Rivertown Toyota has a 4.6 Star Rating from 6418 reviewers.
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Ratings and Reviews
Rivertown Toyota
Overall Rating
Overall Rating
( 6418 Reviews )April Adams on Google
Had appt at 2. Waited 2 1/2 hours for a quick check up
Andrea Gillis on Google
Everyone was super nice! But it took 1 hr 58 mins to do a tire rotation and check fluids. A bit ridiculous.
Kimberly Nunley on Google
Paige Downing on Google
Preston was a great service advisor! I highly recommend Mr. Preston; is always so kind and nice.
Kevin Molina on Google
Where do I begin. Made two separate appointments both for a noise coming underneath my vehicle. Both times they couldnt find it and shockingly the second time they had the audacity to put on the notes the noise was coming from inside the vehicle a personal item of mine (shown in pic) as if I cant tell the difference & differentiate between the sound coming inside or out.
Made a third appointment and was told they wouldnt charge me for this time (so well see) to get it inspected. They found the noise finally, my vehicle had stayed overnight and mind you my vehicle has been there since 1000 the day before. The next day at 1300 I call in regard to my vehicle only for them to ASK ME THEN AND THERE where the wheel locks are. It is now 1750 and I havent receive a single update, message, email.
I was connected to the service department asking for my vehicle and was connected to a service representative who lacks customer service might I add, regardless he places me on hold and eventually 10 min pass & im sent to a voicemail, now they are ignoring my calls and my vehicle is unknown at this time making me miss work for a second day now. (Call history on pics)
Dont bother leaving a voicemail or making a customer satisfaction survey after your service here because within 2 weeks I heard no response back. You will also not hear able to get ahold of ANY MANAGER there, have been trying to get ahold of anyone now for the past 45 min and nothing. (Email sent pic and never got a response back)
I will also add on google maps it says they close at 2000. Lies, they close at 1800.
EDITED (APRIL 8)
My car was not charged for the inspection fee but was charged to clean & adjust the brakes where they said the noise was coming from. Turns out they fixed nothing, I was charged & the noise now is more persistent than ever. The brakes have NOTHING to do with the noise because Ive been at it now testing this ridiculous theory. (Added Picture of NEW After Inspection Report)