Goin' Postal
-
74 Rickman St
Clayton, GA 30525 - 706-782-0875
Hours
Chamber Rating
-
CTs junk email
I recently visited for the second time in a short while, and while I've always loved the atmosphere, music, and offerings, I had a disappointing experience with the employee. The lady, though seemingly nice, treated me in a condescending manner, making me feel like an idiot and a burden. Unfortunately, my husband had a similar encounter recently. As someone who doesn't usually write reviews, I felt compelled to share my concerns. While I appreciate what the business has to offer, the treatment is concerning and detracts from the overall experience. Tone and delivery is important and key. During my recent visit to the local business, there was a line, but I didn't mind as I wasn't in a hurry. The lady working there mentioned that if anyone had labels ready to scan, they could use the machine to the left. I acknowledged her instructions and proceeded to scan my packages. The first package scanned smoothly, and I received my receipt without any issues. However, when I attempted to scan my two other packages, the machine froze with a white refresh circle. Despite waiting patiently, the machine remained unresponsive, displaying both tracking numbers clearly on the screen. Having experience working with barcode scanners and computers, I understood the process and tried again, only to encounter the same freezing issue and an error message. This happened repeatedly, frustratingly delaying the process. When the lady asked if everything was okay, I explained that the machine had frozen three times. However, she initially responded by implying that I must have scanned the wrong barcode, despite the fact that it was working fine before my arrival. This interaction occurred while she was attending to another customer, adding to the inconvenience and my disappointment with the overall experience. After finishing with the other customers, she tried to resolve the error but then took my two remaining packages and scanned them at the regular counter. She reminded me once again to be careful not to scan the wrong barcodes. Despite the delay, she apologized, and I reassured her that it was no problem at all. I even made a light-hearted reference to the unpredictability of computers. However, the initial frustration and the implication of user error left a mark on an otherwise pleasant visit to the business. If the scanner was super sensitive it may have scanned the wrong barcode. So my apologizes if that was the case.
Mar 23rd, 2024 -
Hayleigh Gosnell
I usually go out of my way to leave positive reviews but in this case, some attention is needed to be brought to the idea of good customer service. My friend has always had issues with the rudeness of a woman that works there and she warned me as I went to take a package in to be shipped. Despite my friends experience, I was hoping for a positive one. That did not happen. I do not know the womans name but she does not exert positive customer service at all. I have been in customer service for 8 years and I can guarantee I would never speak to people the way she does to customers of her work place.
Jan 25th, 2024 -
Wade Reynolds
Jan 23rd, 2024 -
Britt Winkler
I use this business regularly. Usually friendly and fast customer service. Very convienient. Clean store with plenty of parking.
Dec 5th, 2023 -
Daniel Winner
Friendly and helpful. Excellent service.
Nov 27th, 2023
Contact Info
- 706-782-0875
Products
- BOXES & PACKING SUPPLIES
Services
- COPYING
- FAXING
- HASSLE FREE SHIPPING
- LAMINATING
- NOTARY SERVICE AVAILABLE
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Goin' Postal?
A The phone number for Goin' Postal is: 706-782-0875.
Q Where is Goin' Postal located?
A Goin' Postal is located at 74 Rickman St, Clayton, GA 30525
Q What is the internet address for Goin' Postal?
A The website (URL) for Goin' Postal is: https://www.goinpostalclayton.com/
Q Is there a key contact at Goin' Postal?
A You can contact Trey Sharpton at 706-782-0875.
Q What days are Goin' Postal open?
A Goin' Postal is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Q How is Goin' Postal rated?
A Goin' Postal has a 4.5 Star Rating from 27 reviewers.
Hours
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Ratings and Reviews
Goin' Postal
Overall Rating
Overall Rating
( 27 Reviews )CTs junk email on Google
I recently visited for the second time in a short while, and while I've always loved the atmosphere, music, and offerings, I had a disappointing experience with the employee. The lady, though seemingly nice, treated me in a condescending manner, making me feel like an idiot and a burden. Unfortunately, my husband had a similar encounter recently. As someone who doesn't usually write reviews, I felt compelled to share my concerns. While I appreciate what the business has to offer, the treatment is concerning and detracts from the overall experience. Tone and delivery is important and key.
During my recent visit to the local business, there was a line, but I didn't mind as I wasn't in a hurry. The lady working there mentioned that if anyone had labels ready to scan, they could use the machine to the left. I acknowledged her instructions and proceeded to scan my packages. The first package scanned smoothly, and I received my receipt without any issues. However, when I attempted to scan my two other packages, the machine froze with a white refresh circle. Despite waiting patiently, the machine remained unresponsive, displaying both tracking numbers clearly on the screen. Having experience working with barcode scanners and computers, I understood the process and tried again, only to encounter the same freezing issue and an error message. This happened repeatedly, frustratingly delaying the process.
When the lady asked if everything was okay, I explained that the machine had frozen three times. However, she initially responded by implying that I must have scanned the wrong barcode, despite the fact that it was working fine before my arrival. This interaction occurred while she was attending to another customer, adding to the inconvenience and my disappointment with the overall experience.
After finishing with the other customers, she tried to resolve the error but then took my two remaining packages and scanned them at the regular counter. She reminded me once again to be careful not to scan the wrong barcodes. Despite the delay, she apologized, and I reassured her that it was no problem at all. I even made a light-hearted reference to the unpredictability of computers. However, the initial frustration and the implication of user error left a mark on an otherwise pleasant visit to the business.
If the scanner was super sensitive it may have scanned the wrong barcode. So my apologizes if that was the case.
Hayleigh Gosnell on Google
I usually go out of my way to leave positive reviews but in this case, some attention is needed to be brought to the idea of good customer service. My friend has always had issues with the rudeness of a woman that works there and she warned me as I went to take a package in to be shipped. Despite my friends experience, I was hoping for a positive one. That did not happen. I do not know the womans name but she does not exert positive customer service at all. I have been in customer service for 8 years and I can guarantee I would never speak to people the way she does to customers of her work place.
Wade Reynolds on Google
Britt Winkler on Google
I use this business regularly. Usually friendly and fast customer service. Very convienient. Clean store with plenty of parking.
Daniel Winner on Google
Friendly and helpful. Excellent service.
Overall Rating
Overall Rating
( 27 Reviews )Write a Review
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