Subway

Ordered online Hot Italian got Rotisserie chicken.Check your order before leaving. Ws asked to bring a receipt with pictures while on lunch break that was the reason I ordered 0nline because of timeline.
Mar 30th, 2024

Mar 30th, 2024

I recently placed a delivery order online through the Subway website, and unfortunately, my experience was far from satisfactory. Upon receiving my order, I realized that my chips were missing. While this was a simple resolution, it became a frustrating ordeal due to the response I received from the store. When I called to inform them about the missing item, I was met with dismissiveness and a lack of concern by the young man. The staff member I spoke with claimed that the chips were left on the counter by the driver but however, they did not give the chips to him. As a customer, I would think that Subway would ensure everything is already fixed, packed up, and ready to be picked up by the driver. Despite my frustration, I suggested a straightforward solution: I would pick up the chips the next day. However, I was met with resistance and told that nothing could be done but the driver could return to pick the chips up. I did not want the driver to spend almost an hour to deliver a bag of chips. The lack of accountability and professionalism displayed by the staff member was unacceptable. He seemed more interested in talking to someone else, presumably the manager, than addressing my concerns. When I requested his name, he abruptly hung up the phone, further exacerbating the situation. This incident reflects a pattern of poor service at this Subway location. While the issue may have been minor, the manner in which it was handled speaks volumes about the store's disregard for customer satisfaction. As a customer, I expect better treatment and resolution when issues arise. At this point, my disappointment extends beyond the missing chips to the overall unprofessionalism and rudeness displayed by the staff. Regrettably, this will be my last interaction with this Subway location, as I will not tolerate such subpar service.
Apr 10th, 2024

They were very helpful and had good service.. Thank You Again
Mar 29th, 2024

Mar 22nd, 2024