Wendy's

Tried drive thru and was rudely rushed. Will not return.
Apr 9th, 2024

This has to be the worst Wendys in America Yall need to close down If I could give a 0 I would
Apr 5th, 2024

We have been waiting at food window for over 10 minutes. We have already paid. Simple baconator burgers and fries. Someone did come to window and they have new person. This is ridiculous!! Beyond pissed!!
Apr 1st, 2024

Apr 1st, 2024

UPDATE (4/7/24) We gave this location one more shot today. Nope. I wish we had not done so. Whoever is running this location apparently doesnt care one single bit about the reviews left here on Google. Two of my original photos have either been blocked or removed (theyre not visible anymore), the service was horrendous again today, and not a single worker seems to care about their job or their customers. Today, it sounded like we were eating in an ICU. The beeping was CONSTANT and steady (from it being ignored for upwards of 5-7 minutes at a time). The place is filthy, the bathroom is disgusting, and the Freestyle drink machine NEVER has diet drinks that work properly. We will not be returning here again. Id rather throw my $30 out the window than deal with the issues here. Im not joking. Someone please turn this place around. Original Review: Im beyond sick of poor customer service. Were not a picky family, but almost everywhere we go lately has poor/unacceptable customer service. At this Wendys today, we were forced to order from the one kiosk (out of three) that was working. None of the employees had any interest in helping at the counter, so we used the kiosk. The sensor on the kiosk isnt accurate, so I was forced to touch all around the selection to get it to work. Once I had my cart loaded, there was NO OPTION to add my Wendys reward for $3 off my purchase. When I scanned the QR code, it sent me to the payment screen each time. Ugh! On top of these issues, the Coca-Cola Free Style was out of flavoring on EVERY SINGLE DIET DRINK. Every one of them was pure carbonated water. We addressed the issue with a worker, and she said she was aware of it. She had to fix our drinks at the drive-thru instead (Diet Coke only). Did you catch that? She was aware of it, and nothing was done to fix the issue. Im pretty sure she also threw in an eye roll when we asked if she could help us with our drinks. This is getting ridiculous. I miss the old America, and I miss good quality customer service when I felt valued by the establishment I was shopping with. I tried to contact Wendys to notify them, but the chat timed out three times. THREE! I have no desire to call and wait 45 minutes to talk about this, so heres my Google review. ALSO, I just tried to use the mens restroom. The door handle is broken, and you cant even open the door. See the pic for reference. Yikes. We wont be back here anytime soon.
Apr 6th, 2024