GameStop

Do not buy any consoles from this store I just ordered a NEW CONSOLE and when I went to pick it up it says pre-owned on the box which is beat up with several holes in it so it Def looked used. I called the store immediantly and they advised me to bring it back. As soon as I got to the desk the guy at the counter peals off the pre owned sticker and says it for a head set instead I told him to give me the sticker back n he crumbled it up n said it was in the trash I told him that it needs to be received from the trash and placed back in my possession since it was on my product and I KNOW IT SAID CONSOLE NOT HEAD SET now my kid can't get thier birthday present because I have to write corporate in order to get the correct item that I ordered
Mar 4th, 2024

Exceptionally rude I walk in im not acknowledged, then when i need help i get blown off like im annoying the two guys at the counters Conversation (one has glasses might have been the manager the other was short), I have to walk over to the spanish gentleman who helped me as best he could but when he would ask the guy with glasses for further assistance im rudely waved off never coming here again, (& paid for a customers card order himself after being reimbursed on cashapp i guess while the card reader was down & lowered the price to pay the difference.)and i usually dont write bad reviews but this was ridiculous. Happened around 7pm 02/15
Feb 26th, 2024

Jan 19th, 2024

Thank you store manager Jonathan Boone for great customer service.
Jan 8th, 2024

Dec 22nd, 2023