Precision Tune Auto Care

I've been a regular client of Precision Tune on Cheshire Bridge Road in Atlanta. I trust them to keep my work truck running smoothly! The service is always timely, professional and pleasant. Great value for me!
Apr 8th, 2024

Fast and reasonable great customer service
Apr 8th, 2024

This review serves as a serious warning to anyone considering this mechanic shop. Save Yourself the Trouble: This shop is a disaster. Unprofessional and deceptive, they prioritize unnecessary charges over basic customer service and fail miserably to deliver on promises. They even damaged my car! Do yourself a favor and avoid this place at all costs. Take your car somewhere that respects your time, money, and vehicle. Unnecessary Charges and Delays: Despite knowing what part needed replacement (I fix my own car sometimes!), they insisted on a full checkup ($95) before confirming the issue. Even worse, after finally diagnosing the problem, they promised a quick turnaround with a part order through them ($356 deposit). They messed up the order, adding a whopping $400 and further delays. Stuck and needing my car, I agreed, trusting their promise of a weekend return. Shockingly, the weekend came and went with no car. Calls went unanswered and the car remained unfinished for days. Different excuses emerged each time I followed up, including needing a new sensor! Unprofessionalism at its Peak: After enduring endless frustration and a complete lack of communication, I finally requested to see my car. What I found was appalling. Not only was the car not fixed, but they'd also managed to ruin the paint job. To top it all off, I discovered a discarded Gatorade bottle under the hood! This blatant disregard for my car's condition solidified my decision to leave without it. Empty Promises and Broken Trust: As I was leaving, the manager assured me he would call me "no matter what" the next day. However, at 11:20 am the following day, I had to initiate contact only to be told he was "too busy to talk" and would call back "in a few minutes." Needless to say, that call never came. I had to present myself an hour after. Obviously even if I was there nobody really acknowledge me until 45 minutes after.
Apr 2nd, 2024

If I could give 0 stars I would. Do not waste your time or your hard earned money at this place. They scammed my partner out of extra money after having his car a week longer than they said prior. Each time he attempted to check on his car and or take it home with him, they proceeded to stall and say something else went wrong. It's all smoke and mirrors here. He still had to pay an extra $500 when picking up his car for the "time spent" on the car. But guess what!? The issue is still present and now we are taking it somewhere else to have the damages they did fixed. Completely irresponsible ownership, unprofessional management, and to top it all off I don't even think they know what they're doing. You'd be better off getting your car checked by Stevie Wonders than this place. You shame this town! Absolutely disgraceful!
Apr 2nd, 2024

Can't recommend enough!!! I'm a girl in my 20's who knows nothing about cars & have the most anxiety when it comes to auto repair bc I'm terrified I'll get taken advantage of. These guys were PHENOMENAL! They were so kind & understanding, super flexible with schedule, & not pushy at all. I had to get 2 new catalytic converters, & they had them replaced/installed & my car ready within 1.5 days. They also called me & gave me updates every step of the way & would explain to me in simple terms what the problems were without me having to ask. They quoted me an outstanding price for the parts & labor altogether--and they even let me take a day to do my own independent research on the price before starting any work without making me feel pressured or in a rush whatsoever. You can tell that they have kids/daughters bc they really make you feel comfortable & secure in making decisions about your vehicle, safety, & bank account. If I could give them 10 stars I would!! Excellent job done & will be going back
Mar 30th, 2024