BurgerIM

O stars if I could. See pictures, no other explanation needed. I ordered the Truffle Burger and the Lamb Burger. Needless to say, Im never going back.
Apr 7th, 2024

New burger on menu is excellent. Mushrooms, Swiss & delicious burger meat.
Mar 28th, 2024

Mar 14th, 2024

Feb 20th, 2024

Im usually not the one to write bad reviews about employees because I know what its like to be an employee working in fast food, but Divya was extremely rude. I kindly asked for the grilled sandwich toppings but I just wanted the chicken fried. After making that request I asked if my chicken can be well done due to the fact that I have a sensitive stomach. She gave me a rude irritated look then told me the chicken is already well done. I nicely replied saying oh ok well can you maybe cook it a little longer then please she then didnt respond, so I assumed she made my order well done. (Which she did) After waiting for my order she then gave me a grilled sandwich with the incorrect toppings, I just simply assumed it was a simple misunderstanding. So I kindly walked up to her and explained what I actually wanted, In hopes that she would be understanding and maybe give me a sandwich that matched my request. She then argued me down about how I worded my order incorrectly, and how I shouldve said it differently. I tried to be understanding, but its really hard to be understanding towards someone who is constantly arguing with you about a simple request you made. I no longer wanted a different sandwich and instead I just wanted a refund. When I asked for a refund it took her about 20 minutes before she told me it was done, I doubt Ill actually get the refund though because she seemed to not know how to issue it. She also argued with me about the last four digits of my card which didnt add up to the card that I use. When I explained to her that my card number was different than what she was telling me, she seemed to get more and more Irritated and continued to tell me that the card number I was giving her was wrong, even though I was correct. I then gave up and told her to just return it to whatever card she feels is right. I assumed maybe she was just having a bad day, but you should never take that out on customers who are being nice to you.
Feb 12th, 2024