Kendra Scott

Will NEVER order from Kendra Scott ever again!!! Ordered a necklace for my daughter and got sent the wrong one. Not even close to what I ordered. Been trying to reach customer service since Monday. Have not been able to talk to one person to fix this issues. Can't even resolve this issues with the live chat. Why is Kendra Scott customer service so busy? Are they messing up everyone else's order?! This is ridiculous! Have never dealt with a company with this kind of customer service. Would give zero stars but that is not an option.
Jan 7th, 2024

We stopped by the store to pick up a Christmas gift for my 14 year old daughter. The store was organized beautifully. The sales associate was very knowledgeable, but many of the matching sets were sold out. There weren't very many people in the store so it became annoying when the associate working with us would go in the back to find stock another one would stand guard over us repeating the specials of the day. I found a beautifully set they wrapped in a cute box.
Dec 11th, 2023

Complicit in a parking scam. The shops in this lot have terrible signage on purpose to trick patrons into parking here and then booting their cars. Parking company was very rude and knew that the signs were deceiving. Parking attendant laughed as he removed my boot off my truck and said should have read the fine print. Its a shame that these stores allow this to go on. Put up better signs and dont allow this parking company to pray on your customers
Jun 15th, 2023

Absolutely Love Any piece of Jewelry from Kendra Scott! I purchased a piece for my Daughter; who is Graduating this yr. I also found a everyday necklace for myself!
May 11th, 2023

My fianc, her mother and I went into Kendra Scott looking to celebrate my fiancs birthday and redeem her discount. The customer service was amazing and they offered us complementary champagne and macaroons! We likes the options and designs for the jewelry. What stood out to us was Shantey(sorry for the spelling), who welcomed us when we walked in and assisted us with our purchase. She was so friendly! Thank you for the great experience.
Feb 4th, 2023