Banter by Piercing Pagoda

Horrible!!!! The manager is the worst!
Jun 8th, 2021

Came and stood here for about 20mins and no one ever showed up..
May 21st, 2021

Jan 11th, 2021

Customer services was great.
Oct 15th, 2020

I ordered on line and used this location to pick up my earrings. The young man that assisted me seemed new, which was not a problem. Him being preoccupied and not fully paying me attention was an issue. He also did not open my earring box and present my item to me. I had to open it myself to actually make sure my earrings were in there. The whole staff was young and they presented as very unprofessional. I know things are different these days, but with jewelry as fine as this, I'm use to seeing associates in suites and ties and ladies in appropriate dresses or very professional attire, not urban wear as jewelry specialist. Most think when I approach a counter that under my mask, I'm a youngster that doesn't matter and I end up getting shabby customer service. I've got plenty to say on my reviews so beware of how you treat me. I'm a full grown woman 50+, not a teeny bopping girl who nonchalantly proceeds through life carelessly. To top it all off, they were not the right earrings. I left anyway because the clustered up youngsters seemed too busy to help me. I finished my business at the Cumberland Mall location because the Manager Monique prevails ever time. If I revist this location in the future and my experience is different and the customer service has leveled up, I will change my 2 stars to 5.
Apr 30th, 2021