Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

3.4 - (243 reviews)
125
17
14
9
78
Read Our 243 Reviews

Chamber Rating

3.4 - (243 reviews)
125
17
14
9
78
  • Brian Lawson

    The only reason I go to this branch it's because they're close to my home. If you go around lunchtime, look for a long wait!!! I did complain to their management, and they did return my call to explain why the long wait on this particular day.
    Mar 1st, 2024

  • miyoshi johnson

    I went to the location to do a pledge loan. Lady entered information in as a personal loan to get a credit card and all they took my 1000 dollars only gave me 500 back immediately. I had to wait a whole week for remaining 500. Then another rep. That I spoke with on the phone filed a claim when I was only calling for an inquiry. Money was put back in my account. I informed the rep to take it back because I wasn't filing a claim. Now until this very day my account is messed up and the Representatives do not listen at all. They keep messing up people money.
    Feb 5th, 2024

  • Kimberly Paige


    Feb 4th, 2024

  • elizabeth smith

    This is by far a color driven company I had a secure card for 2 year never late never a balance never over. Never I mean never upgraded Wednesday I will be closing this account to move to a company that cares about their customers growth.
    Jan 30th, 2024

  • Letonya Ross

    Navy Fed advertises that you can receive your paychecks one day early. I have yet to experience this feature. Here's why, you have to call them. Check your app to see if there's a pending scheduled transaction and then and only then can they release it. If I'm doing all the leg work. What's the point? All this has to happen on a Thursday to get funds that are supposed to be automatically deposited early . Navy Fed can not get you your money as advertised until you do all the leg work mentioned above. TIME TO GO BACK TO CHIME! Where checks come two days early with direct deposit. AUTOMATICALLY REALLY NAVY FEDERAL!!!! All this technology and you guys can't get people checks to Them as advertised. Smgdh!!!
    Jan 21st, 2024

Read Our 243 Reviews

About
Navy Federal Credit Union

Navy Federal Credit Union proudly serves the armed forces, the DoD, veterans and their families through every life stage. Join a credit union that supports the military and understands what it means to serve. Enjoy great rates, discounts and exceptional service through digital banking* or at more than 340 branches worldwide. Our Members Are the Mission. *Message and data rates may apply. Equal Housing Lender. Insured by NCUA.

Contact Info

Products

  • Loans
  • Auto Loans
  • Mortgages
  • Credit Cards
  • Checking
  • Savings

Vidoes

Questions & Answers

Q What is the phone number for Navy Federal Credit Union?

A The phone number for Navy Federal Credit Union is: 888-842-6328.


Q Where is Navy Federal Credit Union located?

A Navy Federal Credit Union is located at 2470 Briarcliff Rd NE Suite 43, Brookhaven, Georgia 30329


Q What is the internet address for Navy Federal Credit Union?

A The website (URL) for Navy Federal Credit Union is: https://www.navyfederal.org/branches-atms/locations/usa/ga/brookhaven/bkh.html


Q What days are Navy Federal Credit Union open?

A Navy Federal Credit Union is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Navy Federal Credit Union rated?

A Navy Federal Credit Union has a 3.4 Star Rating from 243 reviewers.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Navy Federal Credit Union

Overall Rating

Overall Rating
( 243 Reviews )
125
17
14
9
78
Write a Review

Brian Lawson on Google

image The only reason I go to this branch it's because they're close to my home. If you go around lunchtime, look for a long wait!!! I did complain to their management, and they did return my call to explain why the long wait on this particular day.

Business Response on Google Mar 14th, 2024
Hi Brian. Our team appreciates your patience as we work to serve all of our members. We’re working to add additional functionality to our mobile app and digital banking to lessen the need for branch visits.

miyoshi johnson on Google

image I went to the location to do a pledge loan. Lady entered information in as a personal loan to get a credit card and all they took my 1000 dollars only gave me 500 back immediately. I had to wait a whole week for remaining 500. Then another rep. That I spoke with on the phone filed a claim when I was only calling for an inquiry. Money was put back in my account. I informed the rep to take it back because I wasn't filing a claim. Now until this very day my account is messed up and the Representatives do not listen at all. They keep messing up people money.

Business Response on Google Mar 2nd, 2024
Hi Miyoshi. We hold our team to high standards and we're sorry we did not meet your expectations. For more information on a specific policy, or if you have any questions, please contact us 24/7 at 1-888-842-6328 and we will gladly give you more information.

Kimberly Paige on Google

image

Business Response on Google Feb 15th, 2024
We are happy to have you as part of our Navy Federal family!

elizabeth smith on Google

image This is by far a color driven company I had a secure card for 2 year never late never a balance never over. Never I mean never upgraded Wednesday I will be closing this account to move to a company that cares about their customers growth.


Letonya Ross on Google

image Navy Fed advertises that you can receive your paychecks one day early. I have yet to experience this feature. Here's why, you have to call them. Check your app to see if there's a pending scheduled transaction and then and only then can they release it. If I'm doing all the leg work. What's the point? All this has to happen on a Thursday to get funds that are supposed to be automatically deposited early . Navy Fed can not get you your money as advertised until you do all the leg work mentioned above. TIME TO GO BACK TO CHIME! Where checks come two days early with direct deposit. AUTOMATICALLY REALLY NAVY FEDERAL!!!! All this technology and you guys can't get people checks to Them as advertised. Smgdh!!!

Business Response on Google Feb 8th, 2024
Hi Letonya. We're sorry we did not meet your expectations. For more information on a specific policy, or if you have any questions, please contact us 24/7 at 1-888-842-6328 and we will gladly give you more information.

Load More Reviews

Overall Rating

Overall Rating
( 243 Reviews )
125
17
14
9
78

Write a Review

RATING:
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