Chamber of Commerce

      Rivian Service Center

      ( 41 Reviews )

      Rivian Service Center
      Click Here for Special Offer
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (41 reviews)
      31
      1
      1
      3
      5
      Read Our 41 Reviews

      Chamber Rating

      Verified Member
      4.2 - (41 reviews)
      31
      1
      1
      3
      5
      › ‹
      • Jose mayaudon


        Apr 3rd, 2024

      • Jason Howard


        Apr 2nd, 2024

      • Brian Smith

        Dropped off R1T for suspension troubleshooting. Guide had a rental for me and ride via Uber 10/10 R1T returned with all green checks 24hrs later! Riding wonderfully!!!!
        Feb 21st, 2024

      • Ashish Lirani

        While my buying experience was great in Dec 2023, my car came with a small rip on the center console. I was given a date after month to service it. On the date, I visited the service center and my time was highly undervalued. I sat in the lobby for over 3.5 hours of estimated time. I timed my appointment in a way I could avoid the rush hour traffic, but unfortunately when I left the service center, it was during the peak hours. The issue was trivial and I could have fixed it myself if the part was shipped to me. I was greeted in the lobby when I walked in but eventually all the employees left from the lobby and all the walk ins were confused asking me if I worked there. I had an underwhelming experience. Would rather avoid another trip here.
        Feb 6th, 2024

      • Julie Ann Hackett


        Jan 20th, 2024

      Read Our 41 Reviews

      About
      Rivian Service Center

      Rivian's Service Centers are by appointment only. Demo drives are available at this location, book yours now through our site.Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person you can check out our Rivian Spaces or set up a demo drive.

      Contact Info

      Questions & Answers

      Q What is the phone number for Rivian Service Center?

      A The phone number for Rivian Service Center is: (855) 748-4265.

      Q Where is Rivian Service Center located?

      A Rivian Service Center is located at 2333 Defoor Hills Road Northwest, Atlanta, Georgia 30318

      Q What is the internet address for Rivian Service Center?

      A The website (URL) for Rivian Service Center is: https://rivian.com/experience/service?utm_medium=local-listing&utm_source=extnet&utm_campaign=yext&utm_content=SERVICE09

      Q What days are Rivian Service Center open?

      A Rivian Service Center is open:
      Wednesday: 8:00 AM - 6:00 PM
      Thursday: 8:00 AM - 6:00 PM
      Friday: 8:00 AM - 6:00 PM
      Saturday: 9:00 AM - 4:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:00 PM
      Tuesday: 8:00 AM - 6:00 PM

      Q How is Rivian Service Center rated?

      A Rivian Service Center has a 4.2 Star Rating from 41 reviewers.

      Hours

      Wednesday:
      8:00 AM - 6:00 PM
      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM

      Ratings and Reviews
      Rivian Service Center

      Overall Rating

      Overall Rating
      ( 41 Reviews )
      31
      1
      1
      3
      5
      Write a Review

      Jose mayaudon on Google

      image

      Jason Howard on Google

      image

      Brian Smith on Google

      image Dropped off R1T for suspension troubleshooting.
      Guide had a rental for me and ride via Uber 10/10
      R1T returned with all green checks 24hrs later! Riding wonderfully!!!!

      Ashish Lirani on Google

      image While my buying experience was great in Dec 2023, my car came with a small rip on the center console. I was given a date after month to service it. On the date, I visited the service center and my time was highly undervalued. I sat in the lobby for over 3.5 hours of estimated time. I timed my appointment in a way I could avoid the rush hour traffic, but unfortunately when I left the service center, it was during the peak hours. The issue was trivial and I could have fixed it myself if the part was shipped to me. I was greeted in the lobby when I walked in but eventually all the employees left from the lobby and all the walk ins were confused asking me if I worked there. I had an underwhelming experience. Would rather avoid another trip here.

      Business Response on Google Jan 14th, 2024
      Thanks for taking the time to share this feedback with us, Ashish. This is not the experience we hope for our owners to have. We'll make sure the on-site team receives this guidance so that we can be better the next time;

      Julie Ann Hackett on Google

      image

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      Overall Rating

      Overall Rating
      ( 41 Reviews )
      31
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