Einstein Bros. Bagels

I love the food at Einsteins but unfortunately whenever I go to this location they seem to get something about my order wrong so I dont feel comfortable going through the drive thru anymore.
Apr 6th, 2024

Apr 4th, 2024

Went through drive through this morning (3-31) and a large white female who was working the window proceeded to get angry with me bc I didnt leave a tip in the drive through. Weirdo.
Apr 2nd, 2024

Ive frequented this location many times just due to the convenience of using the drive thru on the way to work, but Ill be going out of my way to go to another location after the unprofessional behavior from the drive thru cashier this morning. It was already quite ridiculous that they established a system of holding the credit card machine out the window until you select what tip youd like to leave while they watch you. Today, they decided to take that one step further and take your card from you, then ask if you want to leave a 1,2, or 3 dollar tip. I said zero, and the employee clearly displayed being upset at me for that choice. So she pushed a button out of my view, and shoved my bag at me and closed the window before I could ask for the receipt. Honestly, from her behavior, I couldnt trust that she actually selected the option I requested. So I attempted to get her attention and when she finally came back to the window, she was blatantly rude and asked what I wanted. I asked for the receipt, and she acted like. 5 year old child handing me the receipt. This tipping system is already ridiculous, now youve upped the ante and try and force everyone to tip? If your employees are underpaid, increase your prices. I certainly didnt appreciate hostility for choosing not to tip.
Mar 19th, 2024

Mar 14th, 2024