Polaris at East Point Apartments

DO NOT MOVE HERE! There is mold build up The owner is a slum lord and once you sign the lease thats it, no help/support will be provided The property isnt cared for at all The renovations of the units are built on top of old foundational structures. Shooting occurs frequently and the police is becoming fed up with the calls along with no security on the premises.
Mar 20th, 2024

"I recently moved into this apartment complex about 2-3 weeks ago, and unfortunately, I have experienced several problems. The heat has not been working properly, and there have been leaks in the unit. Additionally, we were rushed into a unit that had dirty walls and filth, which was quite disappointing. The most frustrating part is that the management has been uncooperative when it comes to compensation for these issues. The customer service has been a joke, to say the least. It's disheartening to feel like our concerns are not being taken seriously. It's a situation that warrants further action, perhaps even legal measures.
Feb 8th, 2024

Im reconsidering moving here I was told to be at my schedule appointment for 11:15 am I arrived at 10:45 and sat outside until 11:50 because the leasing agent left the office with no communication that she would not be coming back so I drove over an hr to get here for nothing then it took forever to even get someone on the phone when I finally did there was no empathy whatsoever just yea the property manager left so we cant show the apartment like are you serious and i understand things happen but at what point was I going to. Be contacted smh this is a bad sign already
Jan 10th, 2024

Unbearable Living Conditions at Polaris East Point I regret to share my deeply disheartening experience residing at Polaris East Point. The constant disruption has made it nearly impossible to find solace within these walls. From early morning wake-ups due to blaring Gangster Rap music to an alarming frequency of violent shootings, my safety and well-being have been consistently compromised. The apartment complex has become a haven for over 50 stray cats, accompanied by a severe infestation of rats in the back buildings. Nights are filled with incessant loud music, rampant drug use, and gangs loitering in the back parking lot, creating an environment that feels increasingly unsafe. Sleep has become a luxury as the disturbances persist, and I've endured multiple instances of sexual harassment from groups of intoxicated and drug-abusing individuals. Adding to the distress, my vehicle has been vandalized on several occasions without any resolution from management. The lack of hot water for a consistent two months, coupled with sudden notices and no accommodation, has added to the discomfort. Additionally, enduring winter without heat in my unit has been an ongoing struggle. Communication with the office has proven to be incredibly frustrating, exacerbating an already challenging living situation. I share this review with the hope that it prompts urgent action to address the numerous issues that have plagued my time at Polaris East Point. I believe if these issues persist I will have to submit this story to local new broadcast in order to bring light into this situation. As managers are aware but neglect to seek resolution
Mar 11th, 2024

this place is a cesspool ive requested maintenance and they sent someone over a week later and they did nothing and said everything is fixed but im sure they blocked my phone number from contacting them. then they decided months later that after a mistake they made that i was held responsible for late fees but im not. this is illegal and if they dont answer my calls i will have to take this to court and im sure they dont understand the law but i will get a complete refund and be given time to find another rental. they better start treating their residents fairly or this place will be shut down. none of this stuff passes city or state code and i will call a city inspector asap. yall have 24 hours to respond
Jan 2nd, 2024