PRIME TIRE LLC

It was a great experience
Mar 14th, 2024

My man Mr Johnson always fits us into their full schedule. He always makes me feel welcome and valued. His staff is courteous and makes sure you know where you stand in the rotation of vehicles coming in and going out. This was our sixth visit with them. It's always the same atmosphere wether he is short-staffed or not. They do a fine job of insuring you feel like the most important customer of the day.
Feb 21st, 2024

Nov 27th, 2023

Needed used tires in a pinch, very reasonable price and incredibly fast service. Highly recommended.
Nov 19th, 2023

I went here initially to get a tire plugged. After they inspected the tire, they said it needed to be patched. I asked how much that was and the guy said $30. I said nevermind. I'll go to the other guy I spoke to who said he'd do it for $25. They said they'd do it for $25. I said ok to this. They patched the tire and I paid them only to go out and see that the tire was still leaking at the spot that they had just patched. I called the guy over and showed it to him and he went and got his boss. The took the tire off and put a plug into the leak. I said I'd go somewhere else because I believe in people's freedom to charge whatever they want but if you offer to adjust your price, that doesn't mean you should slack in the quality of your work and your level of customer service. The guy was rude when I paid. I asked how much was the fee to pay with a card and he got snippy and said you agreed to $25 right? To this, I said y'all said y'all charge a fee to use a card so I'm needing to know that. The plug was a quick fix to the issue of the tire still leaking after repair. It wasn't the proper fix but I won't be on that tire much longer. I was going to purchase a new set from them but I'll take that business elsewhere as well.
Mar 3rd, 2024