Altar'd State Avalon

Will never shop here again. The Avalon location has awful costumer service.
Mar 8th, 2024

I write this not as a complaint but as announcement to others to not frequent nor spend their hard earned money at Altar'd State at The Avalon in Alpharetta, GA. Growing up in the south as a woman of color Im always braced and prepared for a moment of discrimination and discomfort. However; over time I admit I let my guard down and lived life. But on December 28, 2023 I can sadly announce that I experienced a feeling so horrible, I had to make it known so other women of color dont experience such HORRIBLE customer service. I went into Altar'd State to see what the after Christmas sales were like, and when I walked in the door, I was not greeted not a big deal, I see that the store is busy. However, I was glared at coldly as I walked in the store, the cold shoulder almost made me turn around at that moment. Being experienced in retail, you have less than 2 minutes to greet a customer when they enter a store. I had an associate walk right by me and said nothing. I proceeded to the disheveled clearance room, I am once again in the presence of the same associate, who walked right past me without greeting me. She once again didnt ask if I needed help with anything. I proceeded to other side of the store where ONCE again I felt like someone was looking at me. Now being experienced in retail, I also know what LP (loss prevention) is and how it works. The store is packed to capacity all kind of people shopping and trying on clothes, but somehow I am the only person being followed closely throughout the store. Finally, I decided that I would leave and keep myself composed to keep from crying. The cold shoulder, stares and complete disbelief that in 2023 anyone would feel this way while shopping. Once again, this isnt a complaint this is a message for women of color to find another place to spend your money than the Altar'd State at Avalon Mall in Alpharetta, GA. They dont respect all customers and treat all fairly. For that , they shouldnt have our money.
Dec 18th, 2023

Lovely
Aug 31st, 2023

Had the most wonderful experience! Ally helped me pick out a beautiful dress, she was so incredibly kind and helpful
Aug 22nd, 2023

Jul 28th, 2023