Chase Bank

Beware of bait and switch on new account. These folks are notorious for that. Chase is making a lot of money off your account & only 1% on return Holding your money hostage so they can make money and were talking big money so beware.
Nov 11th, 2023

Wow I see the other negative reviews and need to choke in. The only good thing about this location is the drive through ATM. The young man in the office would not help me despite me explaining my lost ID situation. All I needed was $100 to go to DMV and get new ID. I explained to him if I was a thief Id be trying to get more. No help. Went to other branch and they assisted me after verifying multiple account security questions. Next
Jun 26th, 2023

I usually dont write negative reviews. I am so disappointed in this establishment and the bankers. Very unhelpful. If youre able to go to a different bank I would advise so.
Jun 7th, 2023

Not really a branch. ATM only.
Nov 17th, 2022

Absolutely horrible experience. Their customer service is horrible, their branches are useless as they can't do anything without calling the back office. It is a complete waste of time. I deposited a totally legitimate check into my account but because they did not like it, they froze not just the check. They froze ALL OF MY MONEY. All of the money in my account is frozen because of a single check. They didn't want to hold the funds related to the check, they decided to freeze my entire account without warning and without a phone call. Their customer service was horrible. I asked why don't they just hold on to the check in question? That's not their policy. I asked why/how come they didn't call me to notify me... they said I'd receive a letter in the mail in 10 business days. I asked why they didn't try to verify the check, they said they tried, but couldn't get a hold of anybody at the mortgage company to verify the check. They've been holding on to my money for two weeks now and because they can't verify the source of the funds because the name on the check is the d/b/a for the company that endorsed it, they are just going to close my account and mail me a cashier's check for my money. Which will take two weeks to get to me. I've been a chase customer for 30 years and this is how they treat their customers. Never again...
Sep 30th, 2022