Regions Bank

Excellent attention and kindness.
Jan 31st, 2024

There always seems to be an issue with the atm.
Jun 25th, 2023

Went to take care of some things for my job, the place had one customer in there, everyone else was too busy on their phone or socializing with one another. When I walked to the counter I asked for change and then the lady behind the counter (no name tag) said just change? I responded yes & then I had a follow up request/question about deposit slips, she rolled her eyes, handed her coworker the slips and her coworker replied with just change and they laughed. Out of all of my experiences being in a bank, this was my least favorite. Not only was the atmosphere unwelcoming, but to top it off the service wasnt the best. If you dont want to deal with customers then dont work in a customer facing position, especially at a bank where the customers literally keep the place afloat.
Jun 24th, 2023

Yari is the person who has helped me and my family with all of our accounts. Thank you Yari.
Jun 12th, 2023

If youre having an issue with your account, dont bother coming into this location the woman sitting at the first desk, named Yari who answers you with an attitude as soon as you walk into the building when I answered her that I was looking to see a teller regarding my check being placed on hold. She automatically answers me that there is nothing they can do about that and that is because of their back office she has me sit down knowing shes not looking to assist me continued to repeat that she cant lift a hold and answered everything with a tone as if Im was a bother I explained that I was far from my home location but theyve lifted the hold at other location she was not trying to help and continued telling me that I need to go back to my home location and even they cant lift it when that was false very uncomfortable and not a very welcoming place or environment If you need help, dont come here switch banks while you can. This company will place your checks on hold for 10 days with no authority over a back office, and then their employees wont lift the hold.
Apr 15th, 2023