Xfinity Store by Comcast
-
1831 Palm Beach Lakes Blvd
, Ste D01
West Palm Beach, Florida 33401 - (800) 934-6489
- Website
Hours
Chamber Rating
-
Graf Buckenmaier
I had to return some older, becoming outdated equipment. The person greeting me at the entrance was helpful in directing me to the person who could help with what I needed. Waiting time was short. Parking was not too crowded for the day after Easter at mid morning.
Mar 31st, 2024 -
Ariyahl Azreal
Awful service. Will manipulate your connection then gaslight you about it.
Mar 23rd, 2024 -
Frederick Hill
Always a pleasure to visit the local xfinity store here in West Palm Beach. The service is excellent. The products and equipment is all available for our local customers. It's great.
Mar 18th, 2024 -
MDG Cecchini
Mar 4th, 2024 -
Just Me
5 stars for employees 0 stars for company. ***Update*** Poor MARK. He worked his butt off installing our cable. Come to find out after buying our forever home that the cable outlet in living room was just covered with a new outlet with no connection on the outside. When Mark opened the outlet he found the original outlet cut in half and yellow like it had been that way for a long time. It had the connection to the cable. But there were a lot of old cables there also. He even went up to our attic(he is not supposed to do that)He said he could not believe all the cables in attic. We live in a condo. So since we really wanted our cable in bedroom. We didn't worry about having a connection in the living room. But wonderful Mark put the cable up the side of our building and through our balcony screen. He needed to make a hole in our cement bedroom wall but the tool he had was not doing it. He actually left to rent a tool! He came back and in less than a minute the hole was done. He says he mostly buys his own tools. SUCH A BIG COMPANY that charges WAY TOO MUCH for cable and they can't make their employees life easier. Do better Xfinity! Mark was here from 4:30 pm to almost 8 pm. We gave him a very good tip because he worked very hard making us happy. Mark thank you for your hard work, your kindly manner, and not freaking out with all the things you had to put up with. ***MANUEL, Thank you. You treated us with kindness and you were very helpful. It sure makes a difference for us the customers seeing customer service employees with smiles on their faces. Please do not change. It's very rare these days. Thanks again. ******Update 2024: Thank God! We have cable because of our HOA. I did not even know we had cable connection with the HOA payment. No more Xfinity! All we pay now is $49 for internet with Breezeline. They have great customer service.
Feb 16th, 2024
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast?
A The phone number for Xfinity Store by Comcast is: (800) 934-6489.
Q Where is Xfinity Store by Comcast located?
A Xfinity Store by Comcast is located at 1831 Palm Beach Lakes Blvd, Ste D01, West Palm Beach, Florida 33401
Q What is the internet address for Xfinity Store by Comcast?
A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/fl/west-palm-beach/1831-palm-beach-lakes-blvd.html
Q What days are Xfinity Store by Comcast open?
A Xfinity Store by Comcast is open:
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 7:00 PM
Q How is Xfinity Store by Comcast rated?
A Xfinity Store by Comcast has a 3.2 Star Rating from 185 reviewers.
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Ratings and Reviews
Xfinity Store by Comcast
Overall Rating
Overall Rating
( 185 Reviews )Graf Buckenmaier on Google
I had to return some older, becoming outdated equipment. The person greeting me at the entrance was helpful in directing me to the person who could help with what I needed. Waiting time was short. Parking was not too crowded for the day after Easter at mid morning.
Ariyahl Azreal on Google
Awful service. Will manipulate your connection then gaslight you about it.
Frederick Hill on Google
Always a pleasure to visit the local xfinity store here in West Palm Beach. The service is excellent. The products and equipment is all available for our local customers. It's great.
MDG Cecchini on Google
Just Me on Google
5 stars for employees 0 stars for company.
***Update***
Poor MARK.
He worked his butt off installing our cable. Come to find out after buying our forever home that the cable outlet in living room was just covered with a new outlet with no connection on the outside. When Mark opened the outlet he found the original outlet cut in half and yellow like it had been that way for a long time. It had the connection to the cable. But there were a lot of old cables there also. He even went up to our attic(he is not supposed to do that)He said he could not believe all the cables in attic. We live in a condo. So since we really wanted our cable in bedroom. We didn't worry about having a connection in the living room.
But wonderful Mark put the cable up the side of our building and through our balcony screen. He needed to make a hole in our cement bedroom wall but the tool he had was not doing it. He actually left to rent a tool! He came back and in less than a minute the hole was done. He says he mostly buys his own tools. SUCH A BIG COMPANY that charges WAY TOO MUCH for cable and they can't make their employees life easier. Do better Xfinity!
Mark was here from 4:30 pm to almost 8 pm. We gave him a very good tip because he worked very hard making us happy. Mark thank you for your hard work, your kindly manner, and not freaking out with all the things you had to put up with.
***MANUEL, Thank you. You treated us with kindness and you were very helpful. It sure makes a difference for us the customers seeing customer service employees with smiles on their faces. Please do not change. It's very rare these days. Thanks again.
******Update 2024: Thank God! We have cable because of our HOA. I did not even know we had cable connection with the HOA payment. No more Xfinity! All we pay now is $49 for internet with Breezeline. They have great customer service.
Overall Rating
Overall Rating
( 185 Reviews )Write a Review
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