CenterPlace Health - Venice Family Clinic

I must say that I prefer Ms. Ganye who doesn't work there and Stacy has taken her spot. I've had nothing but issues since she's taken over. I got a call from a cancer Dr, and had never had any discussion with Stacy prior to the call. It definitely was a jolt to receive a call from an oncologist and you didn't know you had been referred. Stacy doesn't do a thing for me. She's constantly sending me elsewhere and sent me to behaviour health and that pa. Gave me the wrong meds because somehow pain is relieved by antidepressants. I will not return to center place until Stacy is replaced with someone who cares about their patients and isn't scatterbrained as she seems to be. Perhaps the Botox and fillers in her face effecting her ability to do her job correctly and professionally.
Apr 2nd, 2024

It was a somewhat remote but scenic clinic, an ordinary building with a noble heart of kindness. The friendliness of the front desk in the clinic is not a show, you can feel it in their smiling eyes, gentle conversation and professional and quick handling of problems. Today, I felt anxious when I came to the clinic. Stacey at the front desk eased my worries with her friendly words, and Cedric provided me with a professional, clear, and thoughtful solution. They are amazing As a patient with poor language skills, it's very stressful to see a doctorbut you make the feelings become difference Thank you for your kindness, patience, professionalism, and hard work.
Mar 25th, 2024

Mar 2nd, 2024

Not great at refilling patients medication. Have to call everytime, at least twice to get whatever they need signed to get signed. Have had to call them, always have to press that I am a medical provider too, because if I inquire for medication refills I just get a robot that tells me to call my pharmacy, then when I call my pharmacy they tell me I need to call my provider!!! It has been like this for the last few months, I didnt have to do this when they first started me on it, but now right before Christmas not knowing if Ill have my medication before I run out, not acceptable. I never used to have to do this??? Why do I have to call everytime to get my medication filled? It is ridiculous. Then when they have it ready for me its about a day or two before I run out of my current bottle. You shouldnt leave a patient with one day left of medication before they can pick up their next bottle. What if I had an emergency? Are they trying to hurt people by giving them medication then suddenly stopping it or forgetting to send in refills? Its currently about 2 weeks from Christmas and I went to the pharmacy to see when my next refill is, I picked up my last one on the 26th which is the day after xmas so Im not sure if they will be open then. I will be out of my current bottle on the day after Christmas. Then what do I do if my provider hasnt sent in my refill? Stopping Wellbutrin cold turkey can have bad side effects. This medication has been helping me out a lot and to have this happening right before Christmas is really worrying. Id rather not have to go through withdrawal symptoms through the holidays because my providers forgot or just dont care to send in my refills. I am very upset and disappointed by this.
Dec 11th, 2023

I made an appointment for 7:20 in the morning with Dr.Stacey for an ear infection which has been causing me immense pain in the lower jaw and throat, severe headache and loss of hearing. I was received through the employee entrance for whatever protocol that was deemed necessary by the staff. I'm greeted by a staff member and taken back to the observation room where I am left with another staff member and surveyed on the usual symptoms I am experiencing and given a mental health questionare. The assistant to Dr.Stacey then leaves. Stacey arrives, greets me and takes stock of my symptoms I have already listed to the assistant prior to her entering the room.I tell her that I have been in pain at a level of 9-10 the last 5 days and had also listed trouble sleeping from the discomfort and acute pain in my jaw and even tongue/throat. I mention that I had SOME drainage finally just last night/when I woke. She then examined my ear with an otoscope and notes that there is still indeed a small amount of fluid accumulation still trapped in my ear. She then mentions that she wants me to come back soon and run some blood tests as that is the recommended procedure for me as a new patient. (Keep in mind I have a primary care physician in Washington State and noted that to the original person I spoke with over the phone when setting up an appointment). She doesn't mention any tips on care, any medication or prescription for my infection or anything else pertaining to exactly what I made the appointment for. After recommending that I return for "blood work" which I don't need as I had just had my blood work done last year and maintain a healthy diet, active lifestyle and am young (25), she dismisses me to the check out desk. Puzzled I turn to her and ask "Oh, we're all finished?" And she nods with a directing hand toward the check out desk, having already left the observation room and now standing in the hallway. I begrudgingly thank her, now questioning why I even went to the doctor. To waste my time with zero to show from the appointment except the promise to return and pay more money that I don't have for unnecessary blood work. I just paid for someone to say hi to me, make comments about how most people she sees don't have as good a BMI as I do (very awkward small talk), stick an otoscope in my ear and tell me the obvious, and then dismiss me as if selling me on a self help program with the promise that "this bloodwork is the best thing for you right now". I was puzzled and still am. I still have an ear infection and have resorted to borrowing a friend's left over amoxicillin to help fight my ongoing ear infection. Not even any paperwork or a write up on the doctors notes on the appointment where issued. The first time I've EVER had a doctor dismiss me with no inclination of what should be done with the actual affliction at hand. I want my money back for my appointment at this point and I suggest you avoid this location or atleast Dr.Stacey for the time being. -Ezra Ocean-Ortiz, an unfortunate patient of CenterPlace Health Venice FL.
Sep 13th, 2023