Dr. Brian Crupi - Venice Island Dental

LET ME TELL U HOW UNPROFESSIONAL THIS OFFICE IS. AFTER CHARG8NG ME FOR A PROCEDURE THAT I WAS NOT GIVEN OF COURSE IVE TRIED TO HAVE THEM REMOVE IT SEVERAL TIMES WITH EXTREME RUDENESS . I ONLY WANTED THAT WITHELD FROM MY BILL N I WOULD PAY THE REST OF THE VISIT. OH BUT NOOOO THEY'VE THREATENED TO PLACE IT AGAINST MY CREDIT N FOR WHST MY INSURANCE PAIS FOR MY CLEANING N YET THEY'VE CHARGED ME FOR IT. SHAME ON EVERYONE OF U. I DID NOT RECIEVE A CLEANING N IF THAT ASSISTANT THINKS THST WAS A CLEANING I COULD HAVE FLOSSED AT HOME. SHE NEEDS MORE SCHOOLIN STRAIGHT UP. N IF THIS DENTIST KNOWS HOW HIS OFFICE IS B N RAN SHAME ON HIM TOO N THEY ALL NEED TO LOOSE THEIR JOBS N HE SHOULD NOT B ABLE TO PRACTICE. ITS EXTREMELY DISTURBING THST YR OFFICE WORKERS FEEL LIKE THEY CAN B EXTREMELY CONFRONTATIONAL AND UP FRONT RUDE . RE BILL ME WITH THE CORRECT PAYNENT N U WILL GET PAID IF NOT IM NOT CONTRIBUTING TO NO BODIES PAYCHECK. I'M SPEAK8NG NOT ONLY FOR MYSELF BUT FOR EVERY PAST PRESENT N FUTURE PATIENT THAT COMES THROUGH YR OFFICE. SHAME ON YALL. N READING THESE OTHERS REVIEWS SHAME ON YALL FOR TREATING OUR MILITARY LIKE THEY R JUST A BILL TOO. YALL COULD B KILLING PEOPLE N YET YALL R SO HATEFUL. YALL DON'T DESERVE ANYONES BUSINESS EVER AT ALL. SECRET SHOPPERS IS WHAT YALL NEED. YALL COULDN'T ARGUE WITH THAT. I'D LOVE TO C YALL TRY . BECAUSE YALL R IN THE WRONG . ITS OK TO B WRONG ITS NEVER OK TO LIE . CORRECT YRSELVES . BECAUSE IF THIS GOES ON MY CREDIT THIS WONT B MY LAST STEP OF CORRECTING YR MISTAKES. NOT ON MY WATCH. EVERYONE OF YR OFFICE WORKERS NEED TO B FIRED AND PUT YR ASSISTANTS BACK TO N CLASSES. SERIOUSLY SAD. N I NEVER LEAVE REVIEWS BUT THIS IS UNCALLED FOR N NEEDS TO B ADDRESSED. I'M NOT EVEN SURE YR DENTIST KNOWS HOW HORRIBLE YALL R. ITS FRIGHTNING WHAT YALL GET AWAY WITH. MESSI G WITH PEOPLES HEALTH. N MY ISSUE WAS SIMPLE. JUST DO THE RIGHT THING N THIS REVIEW WOULDN'T B UP ONLINE. LETS C HOW GOOD THIS DENTIDT PAIS MIND TO HIS BUSINESS BECAUSE HE SHOULD C THIS CAUSE I KNOW THE OFFICE WORKERS AREN'T TELLING HIM N IF THEY R THEN HE DESERVES THIS TOO. HOW MANY MARKS CAN DENTISTS HAVE AGAINST THEM BEFORE LOSING THRIR LICENSE. HMMM DO U REALLY WANNA FIND OUT. BECAUSE I PROMISE U THERES MORE DISASATIFIED PATIENTS THEN N THESE REVIEWS. N I WILL FIND TBEM ALL. NOT THAT HARD. AS SOON AS THIS IS TSKIN CARE OF I WILL DELETE MY REVIEW WHEN ITS CORRECTED. NOT UNTIL. N LETS C IF IT GOES ON MY CREDIT BECAUSE OF TERRIBLE BOOKEEPING AND OFFICE HELP N LYING ASSISTSNCE SO THEY DON GET IN TROUBLE. YALL NEED TO REALIZE YR RUINING YR NOT ONLY JUST YR JOBS BUT YR DENTISTS CARREER. BUT HEY HE SHOULD B UP ONTO YALL TAKING CARE OF BUSINESS. YALL NEED TO RECHRCK YRSELF. MY PROCEDURE IS COVERED BY MY INSURANCE. STOP DOUBLE DIPPING.
Mar 24th, 2024

An absolute pleasure to be seen at Venice Island Dental. Very friendly and would recommend to anyone!! Thanks
Dec 20th, 2023

I'm about to put my dog to rest very unexpectedly, a receptionist calls to confirm an appt that I apparently rescheduled for today from 10/30 (I cancelled that appt). I am supposed to be out of town with family for Thanksgiving (booked plane tickets in September & on my calendar) and now I'm not because my dog is dying AND they want to argue & hang up on me and blame me for their mistake? Horrible. Just horrible. I'll be telling the VA about this referral in the future. Dr. Crupi is knowledgeable, though there was no real follow up to my issues after oral surgery. Went in for suture removal, had a corner of a bone protruding from inside my gum pointing and painful. I requested a call from the doctor with the tech and never received it. Called a week later to ask about the call, they said he hasnt been in the office. Cancelled my appt on the 30th, three weeks had passed at that point without a call - I fixed it myself. Uncaring office staff. I wont be back.
Nov 28th, 2023

I am a veteran who was referred by the VA. My appointment was never confirmed, and I received a phone call this morning asking where I was. The woman was incredibly rude and argumentative- she insisted I was contacted and told of the appointment and actually dismissed me by saying whatever more than once. I feel like I was spoken to and treated like a second class citizen. I do not recommend this clinic to anyone who is looking for respect or a well functioning business.
Sep 2nd, 2023

Aug 13th, 2023