Overhead Door Company of Northwest Florida

Josh showed promptly on time and ready to handle the job. Explained the technicalities of a couple of options and once the decision was made, he got the installation done in no time. Very professional and knowledgeable. Appreciate the job he did!
Apr 7th, 2024

Josh and John were fantastic! I had to have a new unit put in and they had it up and running in no time. Friendly and personable! I definitely recommend this company.
Mar 26th, 2024

Josh and John did an expert job of replacing my old garage door opener.
Mar 24th, 2024

Great customer service and bent over backwards to help me out. No issues and will return for future purchases & service.
Mar 8th, 2024

2-28-24 Update: I want to commend this company, once again, for having integrity. After all we went through to have our new impact rated garage door installed last year, something was still a little off. The door was very loud and didn't slide up and down smoothly, like our previous door. We originally chalked it up to it being a heavier door, but eventually dismissed that thought. We contacted them, never angry or upset, simply questioning the operation of the door and speaking of our concerns. ODCNW came back out a few times and adjusted it, but there was still something not right. They sent out a very seasoned gentleman, WO, to look at it. Just a couple of days later we received a call from a manager, Todd, that told us they were replacing the new garage door with another new one free of charge. He said it was the right thing to do. I will spare all of the details behind their decision, but to say, what they did truly proved the integrity of this company! Again, we didn't have to threaten or speak ill to them to coerce their decision. They made this decision based on "the right thing to do". The new garage door was installed yesterday by WO & Justin, and it is operating smoothly and so much quieter. We just wanted to thank ODCNW and these 2 men for correcting the problem. I would like to say thanks to Josh who had all the necessary samples and answers when he was here for a totally separate issue, and we needed to order a new garage door to meet the wind mitigation requirements in Santa Rosa County. Next, I would like to thank Sarah for her knowledge in helping us choose the right one for our home and getting it ordered. Thirdly, I would like to give a big thanks to Shannon who was so kind to keep me abreast on what was happening with our order, then re-order, and the next two re-orders as well. What can I say? Things happen (some panels were dented, then wrong ones arrived, then another dented one, and finally they were all good). I share the debacle events only to show that Overhead Door of NW FL stood by their product until the end. That's integrity. And lastly, I would like to thank the first two crews that came out for the first two installs, and realize it was not their fault that the door was incomplete when both teams left, because it was actually dented panels or incorrect panels. Jacob and Matt were the crew that finally got it done! Not on the first attempt, as there was 1 out of 2 panels that was still dented (not their fault). But today, on the fourth, and final go of it, the last panel is finally in, and we have one perfect wind rated garage door!!! These two young men are amazing at their craft!!! The Building Inspector had noticed areas of light shining thru both sides of the garage door when he came and said it would not hinder passing the inspection, but shared, "Where there is light, there is potential moisture" and he recommended having that corrected. They adjusted the door so there is no light, and it rolls up and down smoothly with little noise. One more thing about these two, they clean up behind themselves!!! Thanks to you both! Though this was a very long process, we approved the proposal in February 2023 and completed September 13, 2023, 7 months later, we are still very thankful we chose Overhead Door Company of NW FL. Thanks everyone!
Mar 10th, 2024