South Tampa Surgery Center

Jacquelyn Godfrey _{on Google}

May 28th, 2023

To give my honest opinion, I dont feel that this place deserves a poor rating. Management is not the best, hopefully in time that will get better. More training is necessary. The Doctors are great the medical team is great . Operations of the facility definitely needs improvement . Im praying that in time things will get better. Im very patient, I have gone to many pain Drs Dr Jones is the best ! I pray that everything else will work out ! Maybe more experienced baby boomers need to be hired

T G _{on Google}

Jul 13th, 2023

Completely ridiculous! This practice obviously has a pattern of calling patients the night before to adjust appointment times, told they will be the first patient when they arrive, only to walk in to a completely full waiting room. DO NOT come to this office with plans to do anything else the rest of the day. The staff can be nice, but are asked to lie to patients over the phone about future appointments and the obvious standard operating procedures of constantly overbooking patients have made this staff open to constant criticism directed at them, which has only caused this attitude of complacency throughout their office with no hope of changing any time soon. If this were not so, they would show a lot more respect for the value of everyone's time and not just their own. It's GREED, plain and simple.

Darrin M _{on Google}

May 21st, 2023

This place is shady as they come. I had a procedure scheduled for 9am, was called the night before that my time slot was moved to 2pm. Now I do understand that there are other surgeries that require priority. Here's where things go down the drain. The same lady that I spoke with told me there would be a 250 dollar charge since the facility is out of network. I asked several pinpointed questions which she was unable to answer as she stated "I'm helping someone else with your chart. I will do some research and call you in the morning to answer your questions."
You guessed it, no call back. I called around 12 to find out what's going on and was given a very lawyer like response by Christine. NO ONE WOULD ANSWER A SIMPLE QUESTION OF WOULD I HAVE TO PAY OUT OF POCKET. Not trusting them, I called my insurance who informed me that no authorization was given to the facility for the procedure and that yes, I would have had to pay them out of pocket since they are out of network.
This place is shady and greedy for money. Do not use them for your own sanity sake!

Teresa Kane _{on Google}

Apr 1st, 2023

Plan for yourself to have a 1/2 day field day at this office. You will never get in on time. Waited 3.5 hrs for my husband last visit. This visit he was asked to come in 1 hr early and said he was the 2nd patient..the waiting room is full and 1 1/2 hrs later he still hasnt been called back. No regard for the patients time or the mandatory driver they must have waiting to drive them home.

Lillian Moorehead _{on Google}

Sep 24th, 2022

Original appointment 0630, called the night before to arrive around 9am. Arrived as scheduled, my mom wasn't taken to back until 1230. From there it gets worst! It's now 4:30 and she's still not out! I thought the last time was a isolated incident. This is ridiculous! Poor management!