World of Floors Florida

brian Smith _{on Google}

Oct 28th, 2023

On 6-2-2020 we had laminate flooring put in our home, by World of Floors. We have put our home on the market to sell and retire. But the flooring failed the buyer inspection.
The reason was flooring is buckling and coming apart in all areas of our home.
This flooring has a lifetime warranty if installed correctly , which it was not installed per manufacturer instructions. I would assume that a professional flooring company would of did the job correctly , but they did not , within 3 years the flooring is coming apart . We paid them 4000 dollars to do the job.
To find out why the floor failed we call a state certified flooring inspector.
He came out and did inspection and pictures of why flooring failed as follows.
1. Flooring must be installed on a flat level floor , they did no testing for this, they just installed it . Floor was not leveled .
2. This type of flooring must be able to float and expand , they nailed the flooring to the quarter round on the wall , flooring can not float . This caused the flooring to FAIL.
I contacted World of Floors about this with the inspection report at the location on Adamo Dr. . They offered to do some patchwork repairs to repair this problem . I said no it is the whole house needs replaced there is no repairs . Point being , if they cant get it right when i paid them 4000 , I dont think they will get it right having to repair it with no pay. I paid for a new floor correctly installed not patchwork repairs . I will get someone that knows how to do flooring correctly and install a new floor again , so i can get my home back on the market .
They owe me 4000 + inspector of 325 would settle this claim at this point.

DubaLinki Family _{on Google}

Jan 11th, 2022

Been driving here for two days straight (Saturday and Sunday) and both times the store was closed.

Katrina B. _{on Yelp}

Jun 18th, 2021

They were supposed to come to give estimate for flooring and never showed up. I called and he said "his appointment took longer than he thought". I messaged the next day to reschedule and got no reply. Waste of time.

david grant _{on Google}

Jun 28th, 2021

the tiler from WOF did a terrible job and we are lucky we found out... showed up with no spacers... with the tiles on the wall and not enough bull nose ordered for the niche... their solution was to use window ceil because he said it really looks nice... or wait 3 weeks... when the grout was being done, the main tiler plus another left, he never told us why, to finish a job at a different location... the owner at that location came to my house to fetch the guy doing the grout... i think he was being pushed to my shower... when finished, the grout had different shades of the same color and the grout line was wider than we requested... the niche with the ceil was not square, not straight, to much grout, and looked like ####... we complained to WOF, she came out twice... solution was to acid wash the grout... which is using hydrochloric acid which is harmful if NOT done correctly... nothing about the niche... WOF sent someone but he told us he does not fix another mans mistakes... we found out the the tile for the niche was thin-set-mortar directly to the sheet rock in the bedroom wall... water damage waiting to happen... tiles on the shower wall no thin-set-mortar attach... they would fall off in the near future... grout was the only thing holding up the tiles... cost over $6K to fix mistake... not counting bedroom wall... made several calls and sent letter with pictures... no reply from WOF... david