Wendy's

I wouldnt even give a one star I was picking up my door dash order I go inside the dude moping tells me to go there drive thru so I did. I get it window and the manger on the shift wants to give me attitude and be mad disrespectful because i passed the microphone. ? U know I was picking up an order I didnt think it was nessecary to speak on the microphone . She locks the window in my face and tells her other employees to not give me no order . She closed the doors and kept running her mouth she wasted my time and my money . This happens today 4/9/24 @9:30 pm . She did the most. She must hate her job for real . Horrible customer service
Apr 8th, 2024

Apr 6th, 2024

Aint gonna lie.. this place needs to go head and shut down. Manager is arguing with EVERYONE very unprofessional and rude.
Apr 6th, 2024

Apr 1st, 2024

After leaving Busch Gardens at 5:30pm we decide on fast food for dinner. Wendys has never let us down until today. First, my wife had to use the restroom so we parked and she ran inside. She was sad to find all the bathrooms had signs that said out of order. Then, we pull into the drive through and the young lady who was manager on staff took our order we pulled around and waited at the window for about 10 minutes. When she handed us our food, she asked,Is it all there? I glanced inside the bags but did not get a great look, she seemed to be having a day so I nodded and pulled away. I then gave the bags a thorough inspection . I was missing a meal I was not giving and restaurant 11$ for nothing so I parked and walked inside two guys working the counter had full sets of headphones over their ears like they were listening to music , they looked confused and overwhelmed. There were three customers inside waiting for grubhub one gentleman waited for almost 15 minutes. After about 4 minutes waiting at the counter, one of the cashiers asked me if I needed help and I explained the situation. At this point Grub hub guys asks for his orders, and this young lady starts cussing out the cashier for a frosty. All the sudden shenanigans breaks out and I thought the manager and the girl were going to fight over the frosty the manager then notices me holding bags of food and asks me what I need. I hand her the bags of food and explain the situation, ten more minutes pass and she finally brings my meal. I left the restaurant in amazement. The food was bleh, the service was bleh, and almost an hour of shenanigans is not fast food. I then realized after the fact that even after everything was done, I never received a receipt. I have had my last Wendys meal. I would rather eat at the Race Trac across the street.
Apr 6th, 2024