The Palms at Sand Lake

Residente de la calle Sand Lake desde el 2022, siempre buena comunicacin y servicio excelente de parte de la oficina y mantenimiento. Acabo de renovar mi contrato y he recomendado ms personas para vivir aqu. Muchas gracias!
Jun 30th, 2023

First apartment weve moved into and it has been fantastic, the management has been great and kind, theyve accommodated any issues weve had, highly recommend if your looking to move.
May 29th, 2023

Apr 23rd, 2023

Love it here! The staff is amazing, the manager was so attentive and helpful! Apartments are beautiful too! Highly recommend.
Mar 22nd, 2023

I lived at Sand Lake for a little over a year, my experience was far from fair. Upon moving in, I had my Wi-Fi router delivered to my front door. Maintenance picked it up and brought it to the leasing office without even telling me. The leasing staff refused to bring it back to my door because they are not allowed to leave the office due to safety risk. Id imagine it has something to do with the homeless people who are constantly in and around the complex, many knocking on your door during late hours of the night. Constant police circling in and out of the community due to the high crime of the area. My car was broken into several times and the leasing office simply sends you to the police every time. The one good thing about the complex was only the cheap rent, however you get less than what you pay for here. ROACHES EVERYWHERE! No such thing as pest control, even though you pay monthly for it. Constantly loud music on the weekends, empty beer cans/boxes and cigarette butts litter the outside of the community. The leasing staff is constantly changing, you will see a new face every time you walk in. The assistant manager, Suleika Melendez, is beyond the most disrespectful and unprofessional employee I have met in the leasing office. Suleika Melendez attempted to charge month-to-month fees before my lease ever ended, ignore my emails, and laugh in my face when I approached in person. I had to show her in my lease where it states that my move out date was in fact over a month after she tried to say. When asked to escalate to upper management, I was told she didnt have contact info for them. The leasing office is dishonest, the neighbors are loud and the maintenance staff is the only thing they have going for them. Do yourself a favor and live else where. Any positive reviews are fake and written by people who have not lived in the community as any neighbor I have met/spoke to has the same feelings about the leasing office/community. This place is a dump with a coat of paint on it.
Apr 23rd, 2023