Tires Plus

Long wait time even with an appointment
Mar 12th, 2024

I will not return to any of the Tallahassee locations . The service is not for me this location is always trying to up sale. The last time I went there they told me I needed new tires? I had my tires replaced maybe two years or a year and a half ago before that visit I said that to them and then she says will you need a rotation I was like what? Now this time they came at me with1700 dollars of work! So I will take it to my tires plus in Ohio and see what they say because they have always been straight with me which is why I went to this location but after two trys I'm done. When you do good honest work you stay very busy. Up selling with lack luster customer service is a recipe for closing down.
Feb 26th, 2024

I went in on a Sunday for a tire rotation and a tire patch (nail in tire). I was told the wait was 30 min. They called me 4 hours later just to tell me that they could not patch the tire and tried to sell me a tire instead. I declined. They did not rotate the tires. While picking up my vehicle, I was charged for a vehicle inspection that was not a service requested by me. I guess they were determined to squeeze money out of me although nothing was done to my vehicle. I took my vehicle to discount tires and tire was patched free of charge.
Feb 14th, 2024

Feb 4th, 2024

After experiencing this auto repair shop, I must admit that their lack of professionalism left me completely disappointed and dissatisfied. Upon bringing the car in for inspection and receiving a repair quote, they assured me that if my mother agreed to the $1,713.00 USD repair, the car would be fully functional. I hoped that my mother's sentimental vehicle would be preserved and operated safely and efficiently. However, in reality, after completing the service , the car not only remained unrepaired but also worsened(after 9 days when they repaired). When I returned to the shop to address the issue, their response and service were completely unprofessional. Furthermore, their demand for additional payment to continue the repair was unacceptable and demonstrated a clear lack of respect for the customer. In summary, this auto repair shop not only caused financial loss but also resulted in inconvenience and dissatisfaction with their service.
Mar 5th, 2024