Verizon

I called to verify that the item I wanted was in stock. They quickly assured me that it was & held it aside for me so that my visit was brief. Fastest Verizon visit I've ever experienced!
Apr 1st, 2024

Worked with Verizon at this location to get a hotspot for my business. Completely dissatisfied with the service. I will be canceling my contract.
Mar 21st, 2024

Sabrina was awesome and got us hooked up and running in no time.
Feb 29th, 2024

As a long-time customer of Verizon, I have always had positive experiences at their stores. However, my recent visit to the Verizon store, assisted by Sabrina Derrick, has set a new standard for exceptional customer service. Recently, I lost my phone in a bad accident, which left me phoneless, stressed, and disoriented. Amidst this chaos, I visited the Verizon store seeking a solution. Sabrina displayed extraordinary empathy and understanding from the moment I approached her. She listened attentively as I explained my predicament, exuding patience and genuine concern. In an era where genuine customer service is increasingly rare, Sabrina's approach was a breath of fresh air. But what truly set Sabrina apart was her determination to resolve my issue. She explored various options to help me find a solution and went above and beyond to ensure the process was as smooth and stress-free as possible. Her expertise and knowledge about Verizon's services were evident, and her ability to tailor these services to my unique situation was impressive. What I appreciated most was Sabrina's ability to make me feel valued and heard. She didn't just see me as another customer but as an individual in a challenging situation. This humanized approach in a corporate setting is rare and commendable. In conclusion, my interaction with Sabrina was the best I have ever had at this Verizon store, and that's saying a lot considering my past positive experiences. Her exceptional service has not only resolved my immediate issue but has also reinforced my loyalty to Verizon. Employees like Sabrina are a true asset to any organization, and she deserves recognition for her outstanding service. Thank you, Sabrina, for turning a challenging day into a positive experience. Your professionalism, empathy, and determination are exemplary, and I hope Verizon realizes what a gem they have in you.
Feb 4th, 2024

I got bait and switched on. I'll remove this 1 star if customer service resolves my issue. WORD TO ALL READING THIS. THE EMPLOYEES AT THIS STORE WILL SAY ALMOST ANYTHING TO GET A SALE. DO NOT BELIEVE A WORD.
Jan 26th, 2024