Village Lakes Apartments

Everything was great until my FRONT DOOR stopped working. One time I was completely shut inside, trapped, at 6 months pregnant. Now the door won't SHUT, I can't lock it, and maintenance refuses to come. There is an autsitc teenager in the house so i cannot go to sleep unless the door is actually able to SHUT AND LOCK. Thought this place was great but apparently not. I've been waiting and playing phone tag for hours. This is just sad. Editing to add: while they have finally sent someone *cough cough MONDAY MORNING* I already had to get a 3rd party to come secure my door. They say that the issue I experienced isn't considered an emergency so they will attempt to have it added to the list of what maintenance considers an emergency. Still nobody showed up to check for over 24 hours. I called them saturday night at 8:25. They showed up monday morning after 10 am. Does not make me feel very secure living here. I had such high hopes too.
Feb 24th, 2024

Been here now for 6 months. I love it here! Its conveniently located near shopping and easy access to expressways. The units are very spacious and completely upgraded. The area is very clean and quiet. I do wish there was more things such as a play area and/or basketball court and picnic area for bbq grills to have a place to enjoy when family and friends visit. They do have monthly events for the residents with games, food vendors etc. There is a pool and gym and multiple lakes to view ducks, turtles and fish. Tanya is the best! She helped us relocate from 3 hours away. She made everything smooth, easy and convenient.
Jan 30th, 2024

Jan 26th, 2024

Great place but since 10am this morning my apartment don't have any running water. I am very disappointed that management went home for the day without letting us know that the water in our apartment would be off all night long. This is unacceptable and inhumane. We can't flush our toilets, we can't shower, we can't do our laundry, or cook. The sprinklers are working just fine. I would have been okay if my family and I were informed that we would not have water in our apartment all night. We could have made arrangements to stay with family. The good thing is that the water we bought because of this situation, won't be wasted. Still, this was disappointing. Bldg 1. Thanks for finally putting up our bldg 1 sign on our apartment bldg since August. We appreciate our water being restored. Thank you. That was a challenging ordeal to say the least.
Jan 4th, 2024

Dec 21st, 2023