Bristol Dry Cleaners

Great Customer Service, Bruno is the Best!
Apr 19th, 2023

These guys remind me of Saturday Night Live's 'Samurai Tailor.' Their absolute incompetency makes me wonder if they are laundering something else other than dirty garments. If you're looking to have a perfectly good item destroyed then look no further than Bristol Cleaners & Laundry. Dropped off a Chanel bag for Bristol to spot clean. I had been at 3 other cleaners in the area with the same request to spot clean. All of the prior cleaners turned down the request as they were worried about the potential damage to the bag. I made the Bristol attendant aware of the previous comments made by the other cleaners. The Bristol attendant was unsure if this could be done, took my name and number for the owner to review and get back to me. I received a call from the owner stating the bag was in the process of being cleaned. Upon receipt of the bag, severe discoloring and bleeding was apparent throughout the bag's exterior with 'peeling' within the interior. This was certainly not the bag's condition upon drop off. I refused acceptance of the bag considering the condition, at which point the Bristol cleaner owner tried to correct the discoloration. 2nd attempt to correct the damage only aggravated the problem. I am now left with a Chanel bag that has been significantly damaged and where the owner refuses to own issue and reasonably remedy.
Aug 13th, 2022

Bristol has the best customer service around! You really can't find a better dry cleaning/laundry service. Bruno is top notch. I guarantee you will never search for another cleaner after Bristol. Tell him Ally sent you!
Mar 28th, 2022

The counter man could barely be bothered to put down his cigarette long enough to return my items. Which also stank of smoke. I had to have them re-cleaned elsewhere.
Jul 19th, 2020

Bruno is awesome. Service is great and I always enjoy popping in. I use them weekly, great spot
Oct 6th, 2019