Talk More Wireless

I worked for two different franchises in metro, the first was elite and at the time they were going through a lot of changes and some pretty rough management and I ended up quitting due to negligence. Some of the people that held a higher position made me feel awful, didn't relieve me when I was working a lot after only having three days of training. That being said I looked else where. I ended up at talkmore wireless and thought I found the best place I could possibly be. They say they are family oriented. It took me way too long because I'm hard headed to learn that's not the case. I held up a store almost on my own then without anything but a written warning for so called attendance which almost every time had a doctor's note, they fired me after spending hours doing inventory for the third time alone. Then I tried going back to the previous franchise and was sabotaged by a former employee and I'm heart broken for all the customers I built relationships with. It's a cut throat industry. It's not for anyone without strong will and personality. No matter what franchise you work for remember nobody is truly your friend. Watch your own back. And remember one thing, they'll never tell you exactly what you did wrong. "The company has decided to go in a different direction".
Jun 23rd, 2023

Paul, Store Mgr at Ft. Myers Metro PCS Store near Edison Mall in Ft. Myers, FL, went above and beyond working to help me with an extremely difficult problem with my phone. He was tremendous. Can't say enough about him. He's great to deal with and very patient. Hope he gets my review of him
Apr 4th, 2023

terrible company who doesnt care about their employees and overwork them for terrible pay
Aug 26th, 2022

This company teaches its sales reps and managers to SCAM YOU!! - that free phone case and screen protector you got when you either added a new line, upgraded, or switched to metro? Its not free. You get quoted $120-$150 for a new line or switcher because even though the phone is free and you should really only be paying for the activation is them making us add on accessories. Its also why youre upgrade comes out to over $300 the majority of the time. - Did your bill just jump an extra $10-$16 dollars more when you came to either add the line, upgrade, or switch? Thats because of feature revenue. Also known as insurance, premium handset protection, or PHP. They teach their employees they are REQUIRED to add this to every single transaction that sells a device. Not everyone wants insurance. Not everyone should be REQUIRED to have insurance if they DO NOT WANT IT. But we have to add it on to keep our numbers high so we dont get in trouble, written up, or fired. - That free tablet aint free, dont fall for it.
Jan 5th, 2023

Use to work for Akram until TalkMore took over. TalkMore had a lower paying commission scale then Akram did so when they took over I was already loosing money but didn't want to leave because being a Manger for Metro By T-mobile was one of my best jobs I ever had. Actually enjoyed being there. In the first 4 months I was TOP 10 on the BIG5 metrics out of 7,300+ locations consecutively with the month of July being #1 in the entire nation of Metro By T-mobile. You could tell I was good at what I did and showed a relentless effort! I built that location up over the past 3 years! (Didn't recieve 1 bonus for BIG 5 placement outta all 4 months) Of course I went to upper management(Tim) the regional manager & got a raise. That same day on my lunch I got a call from my area manager (Mohammed) wanting to meet and have a talk about my "behavior". Basically I skipped "chain of command" and him and (Tyshun) My District Manager were upset. They gave me a 1 week suspension & assured me that it's just a suspension and I could return in a week. Well on the 7th day I get a call from (Mohammed) stating I'm terminated and they don't need me back. They're the most Shady, Selfish company I've ever worked for! I do not recommend working or shopping with these guys!
Dec 15th, 2021