Verizon

This store... this stupid store created a "pending order" on my account while dealing with a SIM issue, and now I've done 2 trips to my home store trying to activate a device with no luck. What a ridiculous situation to be in. Avoid this store at all costs.
Apr 1st, 2024

Not trying to get the employee in trouble, but there was only one employee that I could see there its 40 minutes from closing time I walk in the store and theyre helping a customer. I stood there for a few minutes, and they never even said hello. Lastly, there was barely any phone cases to choose from for Apple phones- was not impressed. Couldve at least said hello or asked me when I was looking for and just told me where to find it. From a customers perspective how do I know if theyre setting up a phone if theyre going to be 30 minutes or whatever am I supposed to just sit there and assume I dont know? communication is keyIt is a phone store after all
Mar 15th, 2024

Mike D is the best! Thank you so much for helping me set up my new phone.
Feb 2nd, 2024

Good store. Not a long wait and the staff, especially our salesman, was knowledgeable and friendly. Spent as much time with us as we needed. Highly recommended.
Jan 13th, 2024

DO NOT SHOP HERE....they blatantly lied about what I was getting and the cost involved. Went to trade in my phone that was due for an upgrade. They told me they were giving me a Mother's Day special and getting a Gallaxy tablet and watch FOR FREE and my monthly bill will only go up $5.00. My bill went from $120 to $198. I am actually paying for both the watch and tablet and paying for an additional line for both. When I went back to address this, all I got was, "Well the promotion was probably keyed in incorrectly, but nothing we can do now, sorry. ".. and just FYI it was the store manager that made this sale. Additionally, without even asking me, he began pulling accessories off the shelf and putting on the most expensive phone cover and glass protector etc, all to the tune of $300+. I am an 70 year old woman and it is just shameful how they go about ripping people off.
Mar 19th, 2024