Sally Beauty

I have been in this location more than a few times. Today being my last. I entered the store and the male clerk who was in the register area walks away, out of site, in the back storage area I guess. I walked around looking for something specific and could have used some assistance. He walks back out a few minutes later down the next aisle. When he gets back to the register I said good morning. I know he heard me as I was not standing that far away. He clearly sees me but doesnt respond. I walk to the front area and look at some other items. He never says anything, Not even as I was leaving the store. Its very bad for business to have rude unprofessional unpleasant employees. Because of that I will take my business elsewhere.
Jun 19th, 2023

Please update your operation hours online! Posting it on the door doesnt help when youve driven for miles to get here only to find it closed
Jun 12th, 2023

Please update the open and closing time on google!
May 24th, 2023

I like the convenience and location. The store is clean, stocked and the professional staff is very helpful, knowledgeable and friendly.
Dec 16th, 2022

Went into Sally Beauty store on Tuesday on Big Ben Riverview on 10/25/22 in the evening. As soon as I walked in--I was greeted by Casandra. Her and Noely who were working together that evening made a great team. I was desperate for an OPI nail polish color called Mandarin, but they did not have this color. I asked Casandra if she could call the other Sallie stores to see if they had it. She called three different Sallie stores and was on the phone for a while. She did the phone call with a pleasant smile and was very patient on the wait time. Meanwhile- Noely continued to help other customers, helping meet their needs and ringing them up all with a smile and very pleasant as well. You do not get much customer service these days, but these two ladies were outstanding. The other stores also did not have the color I was looking for--but I found a color close to the Mandarin color in Riverview. The nail polish is ASP Long Wear Polish and the name of the nail polish that was closest to the Mandarin color was called Hot Mess--and it was a pretty close match. Finally, my time spent there over 30 minutes was pleasant, a lot of fun and my nail polish need was met. I am a happy customer of Sallies on Big Ben in Riverview. Thank you, Casandra and Noely, for your outstanding service. Carmen Ocasio
Oct 25th, 2022